Castleman Auto Repairs

Castleman Auto Repairs

5 star rating 67 reviews

16 Balena Close, Poole, BH17 7DB


01202  698750
01202  698750

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Approved Garages is a local garage finder and will send the data you input below to the garage of your choice. The garage will use the data to call or email you, to book your vehicle at their garage shortly.

Make a booking

Approved Garages is a local garage finder and will send the data you input below to the garage of your choice. The garage will use the data to call or email you, to book your vehicle at their garage shortly.

Your full service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights
  • Check adjust Brakes
  • Change Spark Plugs (Petrol)
  • Change the Air Filter
  • Change the Fuel Filter

Your full service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights
  • Check adjust Brakes
  • Change Spark Plugs (Petrol)
  • Change the Air Filter
  • Change the Fuel Filter

Your interim service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights

Your interim service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights

Your MOT includes the following checks:

  • Lighting and Signalling Equipment
  • Steering (including suspension)
  • Brakes
  • Tyres and Road Wheels
  • Seat Belts
  • Body, Structure and General Items
  • Exhaust, Fuel and Emissions
  • Drivers View of the Road

Online bookings must be made with a minimum of 3 days’ notice, however if you require work more urgently please contact the garage as they may have availability.

Time *

Services

  • Car Repairs
  • Car Service
  • MOT
  • Bodywork
  • Air Conditioning
  • Tyres
  • Exhausts
  • Brakes
  • Batteries
  • Electronics
  • Diagnostics
  • Clutches
  • Hybrid

Opening Times

Mon 07:00 - 17:30
Tues 07:00 - 17:30
Wed 07:00 - 17:30
Thur 07:00 - 17:30
Fri 07:00 - 17:30
Sat 08:00 - 13:00
Sun Closed

About Us...

We provide all aspects of vehicle servicing, MOT’s, mechanical and bodywork repairs and classic restorations. We aim to provide a quality yet competitively priced service and an excellent customer experience that you can trust.

Opening Times

Mon 07:00 - 17:30
Tues 07:00 - 17:30
Wed 07:00 - 17:30
Thur 07:00 - 17:30
Fri 07:00 - 17:30
Sat 08:00 - 13:00
Sun Closed

Services

  • Car Repairs
  • Car Service
  • MOT
  • Bodywork
  • Air Conditioning
  • Tyres
  • Exhausts
  • Brakes
  • Batteries
  • Electronics
  • Diagnostics
  • Clutches
  • Hybrid

About Us...

We provide all aspects of vehicle servicing, MOT’s, mechanical and bodywork repairs and classic restorations. We aim to provide a quality yet competitively priced service and an excellent customer experience that you can trust.

Review this garage

Latest customer reviews

14 May 2021

5 star rating

Sharon's customer service is always excellent, been with Castleman for a few years now. Sharon always gets back to me quickly and is even kind enough to drop my car into work for me after services! Highly recommend!!

12 May 2021

5 star rating

I've used these guys for years and they've always gone above and beyond when working on my cars. I'm very happy with the service.

30 Apr 2021

5 star rating

Fantastic service at great price

29 Apr 2021

5 star rating

Very helpful. Excellent professional work.

26 Apr 2021

5 star rating

I book in for a repair on my van as my door sensor constantly bleeped, my part was ordered by the helpful Sharon my van collected from my home address, the work carried out and dropped back on time specified. Would definitely recommend using this garage again.

26 Apr 2021

5 star rating

I book in for a repair on my van as my door sensor constantly bleeped, my part was ordered by the helpful Sharon my van collected from my home address, the work carried out and dropped back on time specified. Would definitely recommend using this garage again.

23 Apr 2021

5 star rating

Always a reliable service, work carried out on time and to the prices quoted

23 Apr 2021

5 star rating

Friendly and honest approach. fair prices and a job well done.

16 Apr 2021

5 star rating

Friendly and honest, fair pricing and a job well done. A happy customer !

09 Apr 2021

5 star rating

First rate reception and excellent technician who carried out the work on my van. Highly recommended.

09 Apr 2021

5 star rating

First rate reception and excellent technician who carried out the work on my van. Highly recommended.

08 Apr 2021

5 star rating

Very good service. Great communication. Very timely. Good covid procedures. Friendly and professional.

01 Apr 2021

5 star rating

I cannot rate Castleman Auto Repairs more highly. From start to finish, the customer service I receive is of the highest level. Competitive pricing and a pleasure to deal with. A special mention to Sharron at Castleman Auto who is professional, responsive and efficient.

23 Mar 2021

5 star rating

Well, what can I say. My pride and joy BMW 6 Series was with the guys and girls here for the first time. So nice to finally find a garage like this. Great service, car got picked and dropped back by a good lad Liam, Sharron organised all the Service and MOT with updates throughout the process. Great stuff, Definitely would recommend to anyone.. Even when popped in today had a coffee (Which apparently wasn't out of a machine). But very pleased with whole experience. Thanks Sharron and Liam for looking me.

08 Mar 2021

5 star rating

I have been using Castleman Auto for 15 years and have always been more than satisfied with all the work done. Bonnet respray on my elderly Audi has made the car look like new. Personal service is excellent, the workmanship and attention to detail is outstanding and my bills are very reasonable.

26 Feb 2021

5 star rating

10 Stars! Very good and helpful.

25 Feb 2021

5 star rating

VERY NICE PEOPLE.

22 Feb 2021

5 star rating

Staff very good and look after my fleet of vans for my construction company. We are looked after in a cost effective way with a prompt turn around. Castleman have looked after our fleet for 3 years.

12 Feb 2021

5 star rating

Excellent service was provided by Shar, really recommend this garage.

12 Feb 2021

5 star rating

Sharron and the team, thank you so much for taking care off my BMW so well! BMW would of charged me a small fortune to fix the water damage,but you put all the stops out to find another solution that was much better for me. Top class service and attention to what I need as a customer. I will always come back to you with the cars in our family!

08 Feb 2021

5 star rating

Very helpful and friendly staff, plus quick turnaround, also extreme care taken re covid.

06 Feb 2021

5 star rating

No longer will to pay main dealer servicing costs on my Jaguar XE I found Castleman Auto via Approved Garages and was absolutely delighted with their outstanding level of service and very competitive pricing. My car was quickly booked in and on the appointed day was collected in the morning and returned later that day having had a main service. A loan car was also left at my house for convenience. I can't recommend this auto repair centre highly enough and will use only them for all future needs.

05 Feb 2021

5 star rating

Sharon is always very friendly and accommodating , I would strongly recommend the service at this garage.

04 Feb 2021

5 star rating

I have been utilising Castleman for the last 9 years on numerous types of vehicles and the service, enthusiasm and quality of work is second to none. Really good local garage which I would recommend to all Thank you Sharon & the team

28 Jan 2021

5 star rating

As a female who knows nothing about cars, I sometimes worry about finding a reliable garage, but today my mind has been changed! The customer service from Sharron and the team was brilliant. From start to finish the communication was excellent. Prices were affordable and the standard of care was outstanding. Will definitely be returning!

27 Jan 2021

5 star rating

Top class service. Sharon and team are very pleasant to deal with. This time they took the time to source a second hand part to save me money.

27 Jan 2021

5 star rating

Well done Castleman Autos. Excellent service with a rapid response from Sharon and Carl. Nice to find somewhere where the customer is still king and really nothing is too much trouble. Very friendly and efficient.

21 Jan 2021

5 star rating

GREAT SERVICE, WILL USE AGAIN.

20 Jan 2021

5 star rating

Very knowledgeable team, helpful and courteous and clean. Highly recommended.

14 Jan 2021

5 star rating

Very quick and very helpful went above and beyond to help get you home while mot being done then order the parts needed to pass mot and sorted it all out for me ... I will highly recommend this garage and will be using them again thanks Sharron and team

11 Jan 2021

5 star rating

Booked my car in for MOT at Castleman Autos and I must say it was very professional. My car was picked up by Shar early in the morning and was dropped off back to me in the evening on the same day. Very prompt service and adhering to the Covid regulations, was very good I recommend this garage for sure. Great service will be certainly using this garage in the future.

09 Jan 2021

5 star rating

EXcellent service, quick turn around and great communication.

04 Jan 2021

5 star rating

Sharron collected and returned my car out of work hours. She was very helpful and kept me updated on progress of work by text and photos. Very happy I have found her and the garage. Amazing job done. Very pleased.

16 Dec 2020

5 star rating

Excellent service provided by garage ,have had serviced / repair 3 cars , always happy. Big thank you for Sharron and staff.

15 Dec 2020

5 star rating

Very efficient, helpful and courteous.

14 Dec 2020

5 star rating

Really couldn't recommend Castleman Auto Repairs enough, they fully repaired my car from severe water damage to pretty much brand new condition. Fully re filled my air conditioning and got rid of the horrible smell that circulated my car. The lady in the office is lovely, polite and help mewith all my enquires that i needed. I cant thank enough for doing a great job. I will 100% be bringing my car here in future, I have no doubts in recommending this garage to anyone. Thank you Castleman.

14 Dec 2020

5 star rating

Speedy service, good communication and value.

17 Nov 2020

5 star rating

Great garage, went above and beyond to recover my truck and get it repaired whilst I was away from home and deliver back to my home address highly recommend

14 Nov 2020

5 star rating

Thank you for thorough service & deailed notes, fantastic customer service & really great courtsey car, couldnt ask for more. Will highly recommend you to others.

09 Nov 2020

5 star rating

When I called the garage and told them the problem I had with the car, they gave me an appointment very quickly. The service I received was fantastic. Efficient and quick, excellent. I will use this garage again and recommend to others.

05 Nov 2020

5 star rating

Issue with door handles was resolved speedly, great overall service, reasonably priced and would highly recommend.

21 Oct 2020

5 star rating

Amazing customer service. I was on holiday and the office and mechanics went out of their way to help me

14 Oct 2020

5 star rating

I wanted to entend my thanks to you and your team Sharron for getting my car in for repair sooner than planned and for the handle out for me this morning. Also thank you for organising for my car to be dropped back to me at work today so I didnt have to come back to you. Your driver was friendly and professional and provided an excellent services.

13 Oct 2020

5 star rating

Absolutely amazing service, they have done a brillant job on my clutch,its like a new car. I enjoy driving it again. I even got myself some new mats! so quick and convenient, offered a cover car so I did not have to worry about work, I am really grateful Shar and I recommend you 100%

13 Oct 2020

5 star rating

Absolutely amazing service, they have done a brillant job on my clutch,its like a new car. I enjoy driving it again. I even got myself some new mats! so quick and convenient, offered a cover car so I did not have to worry about work, I am really grateful Shar and I recommend you 100%

05 Oct 2020

5 star rating

Very friendly in the office and quick response.

21 Sep 2020

5 star rating

Great price. Very good customer service. Will definitely use again.

18 Sep 2020

5 star rating

Have been using Castleman for 3 years now and would never go anywhere else. Amazing service and amazing staff. Totally recommend

07 Sep 2020

5 star rating

Castleman Autos were very helpful and informative. The team, especially Sharron, kept me updated on the work and were flexible with pick up and collection times. They were a pleasure to deal with. There was also a high level of covid protection measures when picking up/dropping off cars and keys.

07 Sep 2020

5 star rating

Very quick and efficient service recharging air con gas. Very friendly receptionist.

02 Sep 2020

5 star rating

Excellent service, great job. good procedures in place regarding Covid. Good explanation of work carried out. Very reasonable price.

01 Sep 2020

5 star rating

VERY PROFESSIONAL VERY POLITE

19 Aug 2020

5 star rating

Very good garage very good service would come back again

11 Aug 2020

5 star rating

We were on holiday when a red engine warning light came on. Not knowing any local garage I searched on Approved garages and chose Castleman. Sharron was great in lending us a courtesy car and going to great effort to source a part which allowed us to enjoy the rest of our holiday.

07 Aug 2020

5 star rating

Booked my service in for a Saturday morning. Kept me informed of the progress. My service was explained to me fully by Shar and I understood what she was telling me. Would def go back there again felt at eased.

03 Aug 2020

5 star rating

On holiday and discovered a cracked windscreen. Castleman offered a great service, fitting the car in for a replacement screen at short notice. They offered competitive prices, so I also replaced 2 tyres. Highly recommended.

25 Jul 2020

5 star rating

Got booked in the next day,courtsey car to get me home. Great comms and lovely people. Even had the offer of picking up the car on a day i was busy. Highly recommeded.

18 Jul 2020

5 star rating

I had a problem with my car and multiple garages couldn't find the issue or suggested major work. Took my car to Castleman in the morning, they gave me a courtesy car and when I returned at the end of the day the fault was diagnosed as a minor repair and completed at minimum cost. So pleased recommended

01 Jul 2020

5 star rating

Thanks to Clint, Sharon and Paige for their help and support in sorting out a problem with the car. Very professional company, which I don't hesitate in recommending to others.

25 Jun 2020

5 star rating

Competent, trustworthy and reliable, I would recommend Castleman highly,

25 Jun 2020

5 star rating

Very friendly and helpful, and reasonably priced,I was even offered a courtesy car.Work was carried out as promised with no hidden extras.I will definitely go back. Thank you.

18 Jun 2020

5 star rating

Service was very good very happpy. Completed at a high standard. Very helpful girl in office that kept me updated with photos and prices of the job.No big bill surprises which is a bonusfrom a garage.

14 Jun 2020

5 star rating

Excellent body work repair as always, wouldn't take my car anywhere else.

09 Jun 2020

5 star rating

Great garage glad i have found it, Sharon collected and delivered car back to me at home, she kept me informed of the progress by text. Will be going back there and have recommended to my family and friends. Clint knows his stuff genuine bloke.

05 Jun 2020

5 star rating

Great customer service I am a new customer and was recommended this garage after another garage wanted to charge me 400 for a part. This garage fixed my can in under 1 hour. Will use again

03 Jun 2020

5 star rating

Have used this garage before but the service keeps getting better & better. Very helpful sorted out my suspension problem quickly and good price. Lady in office is very helpful,& Clint the mechanic was very knowledgeable would def recommend them. Cleaned car due to COvid-19 issues felt reassured as the cleaning proccedures were very good.

03 Jun 2020

5 star rating

Very helpful Sharon collected & delivered car used the anti bacteria and gloves and car seat cover etc all cleaned. Price was good nothing was too much problem. Will be using them again.

03 Jun 2020

5 star rating

Good service and friendly staff