Mellors

21 Oct 2019

Despite Mellors not being my nearest garage I would certainly use them again. They are friendly; they are efficient and show a flexibility and wish to meet the customers needs.

18 Oct 2019

There was a problem the wiring in the car. The garage dealt with the defect very efficiently and return my car the same day. the garage always collects me from my home and returns this back to my address.

18 Oct 2019

Car collected from home at time agreed. Very friendly and easy hand over. Courtesy car provided which was not requested, so nice surprise. Mechanic phoned to provide update on work during the day. Car returned having been cleaned inside and out - again a really nice surprise. Highly recommended.

17 Oct 2019

Great service and great value. Kept me up to date with everything. Ill definitely go book.

17 Oct 2019

V nice staff. Car serviced and MOT'd with no problems and a reasonable bill. Lovely to have car returned having been cleaned & vacuumed.

16 Oct 2019

A number of faults were accurately found & diagnosed in the MOT. The faults were all corrected and a new MOT issued. Some problems with components were dealt with at no additional charge.

16 Oct 2019

To have my car collected & returned after necessary work is carried out is a bonus. Always friendly service.

14 Oct 2019

The best service and my car was clean.

11 Oct 2019

I took my car into Mellor's for tyres and service 3.10.19. The work was done and it was returned to my house 4.10.19. Washed and cleaned inside as well. Excellent service. Thank you very very much !

11 Oct 2019

Excellent & friendly service. Kept me updated via phone calls of the progress of my cars MOT service. Would recommend.

11 Oct 2019

They do a grand job keeping my elderly Panda up to its MOT requirements and running smoothly for another year of trouble free motoring. This keeps me independent

10 Oct 2019

Excellent service from when l booked on the phone, given lift back to my house after dropping car off, rang with details of work required then collection of car which had been cleaned in and out

10 Oct 2019

Friendly and fast service as always

10 Oct 2019

prompt and friendly service.

02 Oct 2019

Excellent from first contact, through car collection, keeping in touch as they went along and return of car in very pristine condition. Thank you everyone.

01 Oct 2019

Staff extremely helpful, friendly & courteous. Work explained & full cost disclosed. Second time we have been to you & would not think of going elsewhere. Thank you.

30 Sep 2019

Good explanation provided on MOT. Service carried out at the same time and documentation completed and service recorded and stamped. Car was cleaned inside out to a high standard. All tasks were carried out in a professional and helpful manner.

26 Sep 2019

Amazing place, people, price. Happy days.

24 Sep 2019

I was given genuine helpful advice. Good courteous communication. Job done on time. Would use again & would also advise others to use them.

24 Sep 2019

Amazing friendly service from Alan. happily gave advice and was courteous and knowledgable, would not hesitate to recommend Mellor's. Allan and Linda are super representatives for this Gold star garage.

24 Sep 2019

Very good and would use again.

19 Sep 2019

Helpful Service at short notice very friendly & professional

19 Sep 2019

Very helpful & got the car booked in at short notice

19 Sep 2019

Genuinely excellent service, Good communication and Patient

19 Sep 2019

Lovely service and very helpful. They even washed my car

19 Sep 2019

Excellent and timely service, good communication. A very well organised and friendly garage

19 Sep 2019

As always a job well done. Mellors are reliable, do the work that is necessary and are professional. Most importantly they are trustworthy

19 Sep 2019

Prompt service, kept updated and great customer service

19 Sep 2019

Polite, rang to check work before doing and advising costs.

19 Sep 2019

Always happy with the friendly and professional level of service.

13 Sep 2019

A friendly and helpful team. Work completed on time to a high standard. Invaluable collection and return service and car returned shining clean.

05 Sep 2019

Very efficient.

05 Sep 2019

Service is excellent, friendly staff and nothing is too much bother. Very helpful.

05 Sep 2019

Excellent valet. Pick up and drop off service is very useful.

04 Sep 2019

Very efficient and courteous. Good to have the initial reminder that the service date was coming up and the thoughtful organisation involved in picking up and delivering the car back was excellent. The vehicle came back very clean and well presented.

04 Sep 2019

An excellent service, efficient, polite and competent.

02 Sep 2019

Excellent door service and polite & prompt. And flowers too!

31 Aug 2019

We live in Thatcham, so it is a bit of a drive to take our cars there, but it is worth it. A very trustworthy garage, who are honest and reliable. We leave with our vehicles confident that a good job has been done and we have not paid over the odds for what has been done, in fact costs have always been more than reasonable - another reason distance to the garage doesn't matter. We have had a courtesy car, or I have sat enjoying a cup of tea and a read of the paper whilst I wait. Thoroughly recommend this garage and it is not owned by a large company! It's good to support the smaller independent people!

20 Aug 2019

Happy with MOT and major service work.

16 Aug 2019

Excellent personal service as usual.

16 Aug 2019

Solved an emergency. Not their fault that the part required was not satisfactorily supplied but when it arrived - no problem.

09 Aug 2019

Nothing was too much bother. In particular I like they way they treated me as a customer. The respect shown was outstanding. Having used garages in the past I have been made to feel unwelcome. This was not the case. I 100% recommend.

07 Aug 2019

As always a timely reminder that service & MOT are due, appointment easily made for a convenient date. Easy to book car in, a phone call when car was ready to collect. All paperwork done & service book stamped. Competitively priced. A ''Thank you'' to the business. Very professional with a personal touch.

02 Aug 2019

I have been using this garage for a number of years and will continue using them. Customer service is second to none. Quality of work is excellent and always get a wonderful free car wash as well.

01 Aug 2019

Mellor's staff are always so very helpful, courteous and explain carefully what needs to be done and why. I always feel very confident they will never tell us things need to be done when they don't. They are very trustworthy.

30 Jul 2019

Excellent service for over 25 years as a customer.

30 Jul 2019

Excellent service - Courteous, prompt and reliable. Would highly recommend.

26 Jul 2019

I have been a customer of Mellor's Garage for over 30 years and have never been dissatisfied with the service and the attention I have been shown.

23 Jul 2019

Friendly, ensured they understood what I wanted looking at.

17 Jul 2019

Mellor's attended to the problem with my car quickly and efficiently. I would not hesitate using them again.

15 Jul 2019

Would much rather come to this garage than to go to a Fiat garage on our doorstep! Always a good old fashioned and friendly professional service. Thank you :)

11 Jul 2019

Its nice to know I have got a garage I can rely on with good a service and professionalism. Thank you once again.

11 Jul 2019

I would recommend this garage to anyone. The staff are what make it! They go above and beyond. They helped after an accident, Damien even sorted the outcome with my insurance company and gave me a cup of tea. They are trust worthy and wont blind you with science. They explain what needs doing. The prices are very reasonable too. If there was a 100 rating I would have circled that. Gary put air in my granson's pram when we had a flat tyre wheel.

11 Jul 2019

Excellent service as always. Car serviced, MOT'd and cleaned in a couple of hours. Will definitely continue to use Mellor's.

09 Jul 2019

A garage I can trust to do what they say and all work carried out with care.

08 Jul 2019

Excellent service.

08 Jul 2019

Very accommodating at short notice.

05 Jul 2019

Fantastic service from Mellor's. Always courteous, clear in any work needing to be done. Would recommend to anyone.

04 Jul 2019

I use Mellor's all the time - MOT - Services and other work. Staff really polite and honest. Alan has been my contact. Price has been competitive.

04 Jul 2019

Brilliant as always. Alan is a star!

02 Jul 2019

Brilliant customer service, very good. Job work very satisfactory altogether. I will recommend to more friends and colleagues.

01 Jul 2019

Mellors is invaluable in this rural area.

24 Jun 2019

Excellent service in every aspect. Good communication.

20 Jun 2019

Excellent service! really thankful for being dropped off and collected from home by Stephen. Alan kept me informed about the car and is always very kind.

20 Jun 2019

Good service and well friendly and well recommended garage.

19 Jun 2019

Very helpful in every way.

17 Jun 2019

This is the third year I have used Mellor's garage and find the service from reception of the vehicle to completion of transaction impressive and informative. I have since last year introduced my partner to the staff and she is using them.

17 Jun 2019

Very good job

17 Jun 2019

They were so kind and friendly and gave me a lift home. They even brought my car back to my home after finishing the work.

17 Jun 2019

Have used this garage for about 12 years and have always been very satisfied with the service received. Every member of staff are very polite and courteous at the time. The service is exceptionally good.

17 Jun 2019

Again I have found your service and communication absolutely first class.

14 Jun 2019

Really easy to understand what was happening with my car and so friendly and great customer service.

14 Jun 2019

Very helpful, very resourceful, and extremely good. Highly recommended. Thank you.

11 Jun 2019

I have brought my car here a couple of times now & have always had very friendly, honest service. Car has always been ready quickly & I have been kept informed. Thank you!!

11 Jun 2019

Excellent service. Upfront with costs & kept informed throughout. Car also cleaned to a high standard.

10 Jun 2019

Very happy with the work done. Communication feedback & report.

05 Jun 2019

Very polite helpful staff, nothing too much trouble.

03 Jun 2019

I have used your garage for years and would not use any other. Great customer service from the staff. Would definitely recommend.

03 Jun 2019

Friendly, efficient customer focused. No hidden charges, price was competitive. Even cleared the side of my car. Job was not easy, yet no problem. Price was quoted 6 months earlier a good sign. Well done chaps.

31 May 2019

Great, good all round.

30 May 2019

Good customer service. Thank you.

30 May 2019

Usual friendly service.

30 May 2019

Excellent service and prompt repairs at very short notice.

30 May 2019

Very friendly staff, kept me updated with what was needed for my car. Reasonable prices too. Excellent service:)

28 May 2019

Nice polite friendly people. Easy to deal with.

25 May 2019

Just like to say Thank you for ALL the Great feed back without my TEAM THIS WOULD NOT BE SO and The Great people we deal with Thank you..................

23 May 2019

Very helpful & the car done quickly. The car very clean.

23 May 2019

Nice, polite friendly people. Easy to deal with.

23 May 2019

Good customer services, thank you.

23 May 2019

Usual friendly service.

22 May 2019

Very efficient, prompt. Good value for money and highly recommended.

20 May 2019

Great service. Drop off home a great addition to offering that Mellor's gave.

17 May 2019

Thank you for helping me out so promptly. The service was very good and I felt they were honest and reliable. I will recommend them to others.

17 May 2019

Used this garage for the past 25 years. It is a 25 mile drive from my home so that says it all. Always courteous, finished on time and presented valeted.

17 May 2019

All round excellent service.

17 May 2019

Always kept informed. Very helpful, good prices. Good as always to complete the work and offered a courtesy car whilst waiting.

17 May 2019

The collection service was very helpful & all my questions regarding the warranty were answered in a way that was understandable.

16 May 2019

These ladies and gentlemen can not do enough for you. I will always use them now and I always recommend to my friend, he ensured I had all information and it was understood and allowed me time to decide what to do - excellent service.

15 May 2019

Very friendly & helpful & did the work done as requested. Excellent.

15 May 2019

Amazing easy and efficient service - highly recommended

14 May 2019

Everybody very friendly and polite.

14 May 2019

Great price, great service excellent!

09 May 2019

Very helpful - nothing ever too much trouble also the shop (full marks to that)

09 May 2019

This garage is amazing - thank you.

07 May 2019

Wonderful

07 May 2019

Quick and easy. Great communication throughout.

25 Apr 2019

My car was picked up at 8.30am and then returned at 3pm. Serviced , MOT'ed and washed. Excellent overall customer service.

24 Apr 2019

Was told right from the beginning what my car would need doing to be road worthy. They called me to advise and did not go ahead without my say so. Polite and professional. I would recommend to others and family.

24 Apr 2019

Polite and friendly workers. Kept me up to date throughout.

24 Apr 2019

Great service as usual.

24 Apr 2019

They are the best.

24 Apr 2019

Steve and his guys are like the A team. Brilliant.

24 Apr 2019

I have been driving over 50 years now and I can honestly say that I have never received better, more courteous service and direct consideration of my car requirements.

23 Apr 2019

I have used this garage for many years. They are trustworthy, quick, efficient and a friendly service. Have recommended them to others in the area.

23 Apr 2019

Very friendly and excellent service.

23 Apr 2019

Very helpful and courteous.

23 Apr 2019

Excellent service with good communication. Alan helpful as always.

15 Apr 2019

I have been using Mellor's for many years and to date have had no reason to complain, only many reasons to praise.

15 Apr 2019

Mellor's took my car in with a faulty alarm going off randomly. They tried everything to fix, and when the job proved too technical they told me and did not charge me. They were completely fair and open about the job and the cost.

11 Apr 2019

Excellent service. I will use all the time in the future.

11 Apr 2019

Always obliging and very competitive.

08 Apr 2019

I have already recommended to family. Excellent service and mechanics very helpful. I will definitely be going back.

08 Apr 2019

Good pleasant service and reliable.

05 Apr 2019

Proactive in contacting me. Very accommodating and flexible. Fixed tyres very quickly.

04 Apr 2019

Excellent service, reasonable price, great customer contact, friendly yet efficient. Would highly recommend.

02 Apr 2019

Cleaned car, collected from home, good service and good price.

02 Apr 2019

Great team and 100% satisfied.

29 Mar 2019

Friendly, efficient service.

29 Mar 2019

Excellent service and clear recommendations. Reasonable price. Fantastic garage and wouldn't hesitate to recommend. Will use again.

29 Mar 2019

Helpful & efficient. Kept informed throughout MOT and service day.

29 Mar 2019

Helpful & efficient. Kept informed throughout MOT and service day.

26 Mar 2019

Excellent service. I had suspected broken alternator. Replacement alternator had bee sourced prior to my arrival at the garage.

26 Mar 2019

Excellent customer service. Accurate quote, kept us informed of the progress. Repaired quickly. Very pleased with all aspects of the service.

25 Mar 2019

Customer service excellent. MOT and service carried out very efficiently. Very happy with this garage. Good price too.

25 Mar 2019

New to the garage, and I usually feel lonely with the experience. Made me feel comfy. Thank you.

25 Mar 2019

Very helpful, considerate staff do an excellent job every time.

25 Mar 2019

Excellent service.

25 Mar 2019

Great service many thanks.

25 Mar 2019

Amazing garage

25 Mar 2019

Always good.

25 Mar 2019

Nice work, nice garage and nice people.

25 Mar 2019

After using the garage over the last 16 years, the service provided was the best since I used the garage. Would highly recommend.

25 Mar 2019

God their the best.

24 Mar 2019

We were on our way to Cheltenham for the Gold Cup when the car (very old) began to overheat. We pulled into the nearest garage (Mellors) and they wer able to look at the car immediately, 'patch it up' and give advice so that we could continue the journey and make it to Cheltenham. Mellors saved the day!

22 Mar 2019

In the 10 years I have been using Mellors I have never had a problem with the running of my car and their standard of service. To the customer it is first class. You cannot ask for more.

22 Mar 2019

An efficient and friendly garage.

14 Mar 2019

They were amazing, very through, got my car back next day, would have been same day but my bolts were rusted on. Great communication throughout. Would use again most definitely and I am now starting to use them for my MOT.

08 Mar 2019

Time estimated for work to be done on my car 2 hours. After one hour it was done and a bunch of flowers handed to me as well. Very pleased!!

08 Mar 2019

Always very professional, polite and extremely helpful.

07 Mar 2019

Fantastic feedback. Brought my car in 20 minutes before closing and they stayed open an additional 3 hours for me! Also fixed other parts of my car for no extra charge or fee. Thanks!

07 Mar 2019

Everything was great until I got the car and paperwork back on it. I was told to tighten the wheel nuts after 24 hours. I'm 64 with arthritic hands so cant do it myself so I was forced to return to a garage within 24 hours of getting it back. Not Impressed!

05 Mar 2019

Mellor's staff were professional and friendly. they were clear in all communications, advised me of other issues when servicing the car. they stayed true to their original price estimate.

05 Mar 2019

Brill service, record booklet MOT completed!

01 Mar 2019

Steve and his team are amazing, always happy to help, will only do work that is required but will discuss with you first, no pushy sales or scare tactic for extra work, great prices and even wash the car after which is amazing, I will not go anywhere else or all my car servicing needs

27 Feb 2019

Friendly helpful staff. Were able to do work on my car on the day it needed and were very fast.

26 Feb 2019

This garage is friendly, helpful, competent and excellent service.

26 Feb 2019

They are very efficient and friendly. They go above and beyond to help you out and provide an amazing service.

26 Feb 2019

Outstanding level of service. I have total faith in their integrity regarding service and repairs would definitely recommend.

20 Feb 2019

Very helpful service, very good and car was done on time.

20 Feb 2019

Excellent local garage with competitive petrol prices, food and essential household items, plus they either give you a lift to work & back or courtesy car if further away.

19 Feb 2019

Great service, good value.

19 Feb 2019

Always very helpful.

19 Feb 2019

Very helpful and friendly. Excellent service.

19 Feb 2019

Great customer service, good prices, great added touches which make it a place I'll use again.

19 Feb 2019

Great service and great customer service! Honest and reliable and happy to recommend.

14 Feb 2019

So helpful to have my car collected and delivered back when the work was completed and it was cleaned too.

13 Feb 2019

This is the only garage I trust to do work on my car. I trust Mellors with the work they say that needs to be done. When I need work to repair my car, I trust Mellors to do the work and also to be honest with what needs to be done!

06 Feb 2019

Good old fashioned service. Gave the customer confidence.

06 Feb 2019

Amazing! very easy to book, picked my car up locally in the morning and returned in plenty of time - plus a complimentary bunch of flowers! will definitely use Mellors for future servicing/MOT work, very friendly team.

05 Feb 2019

As always Alan & team at Mellors did sterling 5* work on my aged Fiat that needed a new alternator. Can't recommend them enough. Thanks.

04 Feb 2019

Helpful & considerate

31 Jan 2019

Excellent, polite, courteous and professional service. couldn't fault

28 Jan 2019

Always very helpful and great to deal with

28 Jan 2019

Friendly and efficient service.

24 Jan 2019

Excellent service, polite and very efficient - strongly recommend to others.

24 Jan 2019

Very helpful and knowledgeable without being condescending. All staff very friendly and professional.

23 Jan 2019

Absolutely excellent service, very quick, very reliable and very accommodating and helpful to our requirements. Would highly recommend.

23 Jan 2019

Reliable friendly service.

23 Jan 2019

Have used this garage for years and have never had a complaint. Staff are always friendly and courteous, plus they fix the problem!!

23 Jan 2019

The service was fantastic. Staff brilliant.

23 Jan 2019

Awesome service. Car fixed. Staff great.

22 Jan 2019

Brilliant service, looked at my car very quickly. Steve is the best!

22 Jan 2019

Very pleased with service and attitude of staff.

21 Jan 2019

Mellor's garage provided speedy replacement of parts and returned the vehicle in an immaculate state. we will use them again.

21 Jan 2019

Excellent service from being brought in by the AA to fixing the car.

21 Jan 2019

Long time customer with no complaints

15 Jan 2019

After failure of component fitted 3 weeks ago Mellors could not have done more to put my car right.

14 Jan 2019

Generally don't go out of my way to spend time providing feedback but following the great service I received when leaving my Jaguar 2.2 diesel for a health check and cambelt replaced. It was absolutely outstanding. I could not sing their praises enough!! if there was 11 stars available I would give them 11 stars!

11 Jan 2019

MOT and full service done. Also cleaned, great work :-)

11 Jan 2019

Mellor's have always my cars - 9 in total and I never had reason to complain. Always call to advise of the problems, excellent service.

10 Jan 2019

Very helpful, great customer service. MOT and service at a great price. Fantastic!

10 Jan 2019

Excellent and prompt service.

10 Jan 2019

I have found Mellors very reliable and helpful in many ways. Always polite and cheerful and very reassuring.

10 Jan 2019

Went above and beyond. Super friendly service and very useful advice. Wouldn't take my car anywhere else.

10 Jan 2019

Mellors is a great garage, with helpful & staff, high quality service - they wont let you down

09 Jan 2019

Car was picked up from my house and taken to the garage. Car was cleaned after the work was completed and returned back to me. Very pleased with the service. First class!!

09 Jan 2019

Really pleased as always with the service and care of the car.

09 Jan 2019

Really friendly. Also realistic about what work needs doing. Didn't oversell.

09 Jan 2019

Brilliant garage they explain everything so its easy to understand and you don't feel like your being ripped off

09 Jan 2019

Really good as always

08 Jan 2019

First time have used this garage. They were very helpful, provided a lift back to my house. The car was fixed in good time and I would definitely use them again.

08 Jan 2019

Very good service and nice helpful peole.

08 Jan 2019

Really quick service, no job was too much. Really pleased with the service.

08 Jan 2019

Car runs like a dream and so clean.

08 Jan 2019

Very good service and takes care. All the staff are very helpful - fair prices

07 Jan 2019

This was put into have a new clutch, quoted £800 + Vat, only cost £282 as they found it was a bent pedal. Thankyou for being honest.

22 Dec 2018

TO ALL MY STAFF THANK YOU FOR ALL YOUR HARD WORK AND KEEPING US A 5 STAR THANK YOU Steve

19 Dec 2018

I recommend this garage to my daughter as her car suddenly required urgent attention. She said they explained that they were very busy but still took her car in and gave her a diagnostic result she was impressed with. Quick friendly and very helpful!

19 Dec 2018

Polite, courteous staff who bent over backwords to find a time a lot to carry out my work. I wouldn't hesitate to recommend.

18 Dec 2018

Very good service from this garage. They wash/ vacuum the car after working on it. They also offer to collect /deliver the car from/to the customer

18 Dec 2018

Staff in all areas of the garage/shop. Repairs office manager plus car sale, were very attentive and helpful as I am an elderly lady.

13 Dec 2018

Failed MOT but Mellor's got all work done by end of the next day, Thanks Mellor's.

12 Dec 2018

Don't as a rule fill these forms in, but the service from Mellor's was brilliant. My van broke down and Mellor's fitted my in on short notice on the same day. They did an excellent job keeping me informed during the day. Once again brilliant!

12 Dec 2018

good, would use again

20 Nov 2018

Very good service, very friendly people and very helpful, even cleaned my car, spotless!

15 Nov 2018

The vast improvement in Mellor's ensures that we shall transfer the transit servicing to Mellor's from now on.

15 Nov 2018

Was able to look after my vw at very short notice. looked after my vehicle knowing that I was nervous about leaving it. Was thorough with my vehicle and kept me informed with things it needed done. Fab price and fab service

15 Nov 2018

very helpful staff, very polite and work done on time

09 Nov 2018

Very friendly. Good service, quick at fixing my car and getting it through the MOT.

09 Nov 2018

Very friendly and polite. Saw me straight away and fired my ear by the following morning. excellent service.

09 Nov 2018

Professional, efficient service from all staff. Alan was particularly helpful and explained everything fully and honestly. I would recommend this garage and I will now be a regular customer. this was my first visit.

08 Nov 2018

The garage gave me an accurate quote that was a reasonable price. The work was undertaken professionally and in very quick time. I would recommend Mellors to friends and family.

05 Nov 2018

collected and delivered my car on time. Cheaper than my normal garage - even hoovered the car mats and washed my car. Will definitely be getting quotes from here for any future work required on my car

01 Nov 2018

Friendly staff, punctual fast work

29 Oct 2018

Timely and professional, really good service

24 Oct 2018

As always, customer service was perfect. I was kept informed about the small amount of work needed (MOT). My car was delivered back to me clean and in tip top condition. I feel very safe using Mellors. I know they will do a good job.

23 Oct 2018

fantastic service again. Everyone so helpful and professional. Thank you!

22 Oct 2018

Good service I was kept informed throughout.