Prompt Autos Ltd

Prompt Autos Ltd

5 star rating 156 reviews

Waterside Court, Bone Lane, Newbury, RG14 5SH


01635 37913
01635 37913

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Make a booking

Approved Garages is a local garage finder and will send the data you input below to the garage of your choice. The garage will use the data to call or email you, to book your vehicle at their garage shortly.

Your full service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights
  • Check adjust Brakes
  • Change Spark Plugs (Petrol)
  • Change the Air Filter
  • Change the Fuel Filter
  • Auto Transmission Fluid (if applicable)
  • Spark Plugs (Petrol - Mileage dependent)
  • Fuel Filter (Mileage dependent)

Your full service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights
  • Check adjust Brakes
  • Change Spark Plugs (Petrol)
  • Change the Air Filter
  • Change the Fuel Filter
  • Auto Transmission Fluid (if applicable)
  • Spark Plugs (Petrol - Mileage dependent)
  • Fuel Filter (Mileage dependent)

Your interim service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights

Your interim service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights

Your MOT includes the following checks:

  • Lighting and Signalling Equipment
  • Steering (including suspension)
  • Brakes
  • Tyres and Road Wheels
  • Seat Belts
  • Body, Structure and General Items
  • Exhaust, Fuel and Emissions
  • Drivers View of the Road

Online bookings must be made with a minimum of 3 days’ notice, however if you require work more urgently please contact the garage as they may have availability.

Time *

Services

  • Car Repairs
  • Car Service
  • MOT
  • Bodywork
  • Air Conditioning
  • Tyres
  • Exhausts
  • Brakes
  • Batteries
  • Electronics
  • Diagnostics
  • Clutches

Opening Times

Mon 08:30 - 17:30
Tues 08:30 - 17:30
Wed 08:30 - 17:30
Thur 08:30 - 17:30
Fri 08:30 - 17:30
Sat Closed
Sun Closed

About Us...

You have just found a garage in Newbury that you can trust and that is eager to be of service to you.

Established almost 20 years ago, we have successfully developed, achieving an enviable reputation for engineering excellence, service quality, reliability, flexibility and value for money. Prompt Autos is a long-standing and respected member of the regulatory motor industry lead body, The Retail Motor Industry Federation (RMIF).

We carry out a wide variety of services including Service & Repairs, MOT testing and preparation, Engine management, rebuilds & replacements, Manual & automatic gear box & transmission repairs and replacements

and Bodywork, Crash repairs and welding and Auto electrical fault finding and repairs.

Today Prompt Autos is the independent auto engineering services provider of choice to West Berkshire's motor fleet owners and discerning private motorists. Please call us today to see what we can do for you.

Opening Times

Mon 08:30 - 17:30
Tues 08:30 - 17:30
Wed 08:30 - 17:30
Thur 08:30 - 17:30
Fri 08:30 - 17:30
Sat Closed
Sun Closed

Services

  • Car Repairs
  • Car Service
  • MOT
  • Bodywork
  • Air Conditioning
  • Tyres
  • Exhausts
  • Brakes
  • Batteries
  • Electronics
  • Diagnostics
  • Clutches

About Us...

You have just found a garage in Newbury that you can trust and that is eager to be of service to you.

Established almost 20 years ago, we have successfully developed, achieving an enviable reputation for engineering excellence, service quality, reliability, flexibility and value for money. Prompt Autos is a long-standing and respected member of the regulatory motor industry lead body, The Retail Motor Industry Federation (RMIF). We carry out a wide variety of services including Service & Repairs, MOT testing and preparation, Engine management, rebuilds & replacements, Manual & automatic gear bo...

Read more

Established almost 20 years ago, we have successfully developed, achieving an enviable reputation for engineering excellence, service quality, reliability, flexibility and value for money. Prompt Autos is a long-standing and respected member of the regulatory motor industry lead body, The Retail Motor Industry Federation (RMIF).

We carry out a wide variety of services including Service & Repairs, MOT testing and preparation, Engine management, rebuilds & replacements, Manual & automatic gear box & transmission repairs and replacements

and Bodywork, Crash repairs and welding and Auto electrical fault finding and repairs.

Today Prompt Autos is the independent auto engineering services provider of choice to West Berkshire's motor fleet owners and discerning private motorists. Please call us today to see what we can do for you.

Review this garage

Latest customer reviews

03 Dec 2021

5 star rating

Always extremely flexible in terms of dates and times. Efficient, helpful and very polite. Really good service and I recommend them to others.

03 Dec 2021

5 star rating

Staff were very helpful throughout the booking in process and whilst the car was in the garage. Updates were provided throughout and the garage did as was asked.

03 Dec 2021

5 star rating

Carried out MOT on the car. Booking was easy and work was carried out in the time stated.

03 Dec 2021

5 star rating

As always Promt Auto offer a excellent service. Ron is courteous and friendly and keeps you up to date as to the repairs required and the cost.

03 Dec 2021

4 star rating

Easy to book and work carried out in the time stated.

03 Dec 2021

5 star rating

Very friendly and efficient garage

03 Dec 2021

5 star rating

Prompt is always very responsive and always lets me know what's happening with my cars. Amongst the regular things Prompt does, it's the little things they do which separate them from other garages e.g. Washing the car and replacing missing wheel bolts.

03 Dec 2021

5 star rating

Excellent service very helpfull and polite. Thoroughly reccomend

03 Dec 2021

5 star rating

The guys at prompt are really helpful, they always explain what needs to be done and they are always available to offer advice

03 Dec 2021

5 star rating

Really friendly service from the team at Prompt Autos. Our family is now using them for 3 different cars in preference to the main dealers, and we've never been disappointed. Good value, honest, quick and convenient. What more could you ask???

03 Dec 2021

5 star rating

My family all take their cars to prompt, staff are very friendly & helpful and the service is great.

03 Dec 2021

4 star rating

Good communication about what work was needed, flexible when my husband mixed up which day the car was booked in for a service and MOT

03 Dec 2021

5 star rating

Excellent friendly service. Considerably cheaper than Ford dealer. Would definitely recommend.

03 Dec 2021

5 star rating

They are very knowledgeable of the Volvo vehicles and charge reasonable prices for their service. I recommend Prompt Autos.

03 Dec 2021

5 star rating

Excellent customer service

29 Nov 2021

5 star rating

Always helpful, knowledgeable , and able to get the work done on time competitively.

29 Nov 2021

5 star rating

Guaranteed excellent customer service. Trustworthy and prepared to go above and beyond to help. Would highly recommend. Now used by multiple colleagues who have changed to Prompt from their previous garages following the service I have received and now they too recommend them to other people.

29 Nov 2021

5 star rating

Fantastic work as always.

29 Nov 2021

5 star rating

Very professional

29 Nov 2021

5 star rating

Fantastic service, brilliant communication Ron is a really friendly guy and went above and beyond to help highly recommended excellent job all work completed as requested

29 Nov 2021

5 star rating

Excellent service and customer care. They go above and beyond and even cleaned my very muddy car and mended my key.

29 Nov 2021

5 star rating

Carried out the work to a great standard, very communicative and decent prices.

29 Nov 2021

5 star rating

The best garage in Newbury.

29 Nov 2021

5 star rating

Trustworthy, professional and polite. Great service!

29 Nov 2021

5 star rating

Rob and Ron are the best. I have been going to Prompt for years for MOT and repairs, as they are always nice and there is a good friendly atmosphere at the garage. I have just left them a box of biscuits, as I always do around Christmas time, to say thank you for all their help.

29 Nov 2021

5 star rating

Excellent service and mot and great polite honest customer service

29 Nov 2021

5 star rating

Very helpful, good advice and they always explain clearly what the problem is or what needs to be done.

29 Nov 2021

5 star rating

Service and repairs completed in good time

29 Nov 2021

5 star rating

Great service, staff are always helpful and polite.

29 Nov 2021

5 star rating

Very professional, nothing is too much trouble. Always willing to help

27 Nov 2021

4 star rating

Always very helpful and knowledgeable. Friendly staff that go out of their way to help. They are flexible and communicate well about pick ups and drops offs.

27 Nov 2021

4 star rating

27 Nov 2021

4 star rating

Always very helpful and knowledgeable. Friendly staff that go out of their way to help. They are flexible and communicate well about pick ups and drops offs.

19 Nov 2021

5 star rating

Brilliant garage....highly recommended!

19 Nov 2021

5 star rating

Excellent service... Would not go anywhere else!

19 Nov 2021

5 star rating

Always great service and advice

12 Nov 2021

5 star rating

Good service as always and able to complete within a time window for convenience

12 Nov 2021

5 star rating

I have received excellent service over many years.

12 Nov 2021

5 star rating

Front desk staff is super gentil and friendly, explains all we need to know about the repair.

12 Nov 2021

5 star rating

The lads at prompt are always welcoming, hard & efficient workers. They'll often have the car in the garage within 24hours! Couldn't ever fault them!

12 Nov 2021

5 star rating

Very good customer service.

12 Nov 2021

5 star rating

Great service, polite, responsive and knowledgeable. Also very accommodating.

12 Nov 2021

5 star rating

Great all round communication and customer service

12 Nov 2021

5 star rating

Best Garage in Newbury which caters for all your vehicle requirements. It does what you want without fuss or high cost.

12 Nov 2021

5 star rating

Great garage quick friendly staff. Informative.

12 Nov 2021

5 star rating

5 Star service as always from the guys at Prompt Auto's! Highly recommend!

12 Nov 2021

5 star rating

As always, Ron, Rob and team did an excellent job. Would highly recommend

12 Nov 2021

5 star rating

Always very friendly and efficient good service.

12 Nov 2021

5 star rating

I can highly recommend Prompt Autos who have just repaired my Volvo. The standard of work was outstanding and they really went the extra mile with both the repair and level of customer service. I will use them in the future rather than my main dealer. Thank you.

12 Nov 2021

4 star rating

Good service

10 Nov 2021

5 star rating

Brilliant garage & lovely staff. Needed an MOT quickly and they got me in the next day. Carried out the work with in the timescale they stated - cannot fault them and would highly recommend to anyone!

10 Nov 2021

5 star rating

Great customer service, very happy.

10 Nov 2021

5 star rating

A good efficient service and very friendly helpful staff.

10 Nov 2021

5 star rating

I have used Prompt Autos for over ten years, great service and advice and good value.

10 Nov 2021

5 star rating

Prompt reliable service, always competitive prices and will to help and advise.......

10 Nov 2021

5 star rating

Easy booking process. Given an estimate and notified when additional work (brake pads and discs) needed once the service started. Work carried out to a great standard and excellent courtesy car. Would recommend!

29 Oct 2021

5 star rating

Excellent and polite service - extremely courteous and informative. Prompt by name and Prompt by nature.

29 Oct 2021

5 star rating

Really reliable garage that I have used a few times now. Great at explaining what work needs to be done, very flexible appointments, always seem to want to help me out. Appear to be good, genuine people!

29 Oct 2021

5 star rating

Excellent service as always. Quick and efficient and stayed in contact throughout

29 Oct 2021

5 star rating

We have going to Prompt for many years. Ron and the team are always very professional and courteous. Very highly recommended.

29 Oct 2021

5 star rating

Great service as usual. Ron and the team will only do the work that is needed, repair or replace.

29 Oct 2021

5 star rating

We had a last minute panic needing an MOT for our Motorhome. Ron arranged this at very short notice. Excellent.

29 Oct 2021

5 star rating

Kept me in touch with progress and possible issues

29 Oct 2021

5 star rating

Prompt Autos were recommended to me by a Bodyshop locally and this is my 2nd visit. Their customer service is first class. They have done a great repair job as well as MOT. Very quick and super helpful.

29 Oct 2021

5 star rating

Very satisfied with my service and mot very polite and helpful

29 Oct 2021

5 star rating

I've been using Prompt Autos for over 20 years their service is very professional always go the extra mile to help you I always recommend them to friends and family

22 Oct 2021

5 star rating

First class service as usual.

22 Oct 2021

5 star rating

Prompt Autos always go above and beyond to help me and my family with any car issues we may face! We have used them for years and wouldn't use anyone else. You can always count on Prompt Autos!

22 Oct 2021

5 star rating

Full service and MOT. Great pricing. Very communicative. No issues and fast service

22 Oct 2021

5 star rating

Great service as always.

22 Oct 2021

5 star rating

Quality of service and knowledge leaves the competition way behind

22 Oct 2021

5 star rating

Mot was carried out quickly, efficiently and to an excellent standard. Very pleased with the service and will definitely revisit this garage

22 Oct 2021

5 star rating

Great personal service, very thorough work and good prices

15 Oct 2021

5 star rating

Great service, very helpful.

15 Oct 2021

5 star rating

Excellent service and with friendly staff I'm always really pleased with the service we get.

15 Oct 2021

5 star rating

Really good service, really nice people

15 Oct 2021

5 star rating

Professional and friendly as always, have been coming here for years and would not change. Always fairly priced on both parts and labour, would highly recommend for all your car needs.

15 Oct 2021

5 star rating

An excellent garage. Very efficient and reasonably priced

15 Oct 2021

5 star rating

Excellent service with lovely friendly staff

13 Oct 2021

5 star rating

Great garage, will be back soon

13 Oct 2021

5 star rating

Brilliant... very good service

13 Oct 2021

5 star rating

Excellent service as always. would highly recommend to my friends and family.

13 Oct 2021

5 star rating

Friendly and efficient service from prompt autos!

13 Oct 2021

5 star rating

Very good service recieved, fast efficient repair and friendly staff would highly recommend this garage for all your needs 10/10.

13 Oct 2021

5 star rating

Very good value, many thanks see you next time!

13 Oct 2021

5 star rating

great garage! many thanks

13 Oct 2021

5 star rating

Good history of friendly support

13 Oct 2021

4 star rating

Good mot and new battery. no issues.

13 Oct 2021

4 star rating

Good service including a courtesy car

13 Oct 2021

5 star rating

Very friendly and professional garage, all work carried out to a high standard, and the prices are reasonable as well. i would highly recommend prompt autos.

13 Oct 2021

5 star rating

Great service, would not go anywhere else!

13 Oct 2021

5 star rating

Thank you prompt autos, see you next time!

13 Oct 2021

5 star rating

Prompt autos excellent as always, keep you informed and always give an accurate price before they commence work. have used them for over 30 years and my daughter and son in law now use them also. would highly recommend.

13 Oct 2021

5 star rating

Extremely helpful and excellent service as always.

13 Oct 2021

5 star rating

Always helpful and polite and a pleasure to have this garage, which i can trust, available to me for service and mot, here in newbury.

13 Oct 2021

5 star rating

Thank you very much, see you next time

06 Oct 2021

5 star rating

Excellent service from the team at Prompt Autos as always. Would recommend to my friends and family.

28 May 2021

5 star rating

Polite and trustworthy.

28 May 2021

5 star rating

Excellent service. would recommend.

27 May 2021

5 star rating

I would recommend this garage. excellent service and has helped me out of trouble on many occasions.

27 May 2021

5 star rating

Super helpful and friendly.

26 May 2021

5 star rating

I have been using prompt for years and find them to be friendly and competent.

26 May 2021

5 star rating

Very good at reception and work carried out in good time with excellent feedback.

25 May 2021

5 star rating

Very friendly, helpful guys, very highly recommended, i'm always pleased with the work carried out

25 May 2021

5 star rating

We wouldn't go anywhere else apart from promt as they are excellent in their work and customer services, and obviously i also get to enter these competitions with auto care so an added bonus, thank you.

24 May 2021

5 star rating

Provide an excellent service in a warm and professional manner.

21 May 2021

5 star rating

Great garage with friendly staff and reasonable pricing, i highly recommend.

21 May 2021

5 star rating

Great reliable service.

20 May 2021

5 star rating

Honest, reliable garage

20 May 2021

5 star rating

Friendly, professional, helpful, knowledgeable and fairly priced.

19 May 2021

5 star rating

First class customer services

18 May 2021

5 star rating

Excellent Service. Kept informed of work needed and the cost involved. Friendly and professional staff.

17 May 2021

5 star rating

Thank you Prompt Autos, see you next time

17 May 2021

5 star rating

Thank you Prompt Autos

17 May 2021

5 star rating

Brilliant as always, many thanks

14 May 2021

5 star rating

Great Garage!! many thanks to all!

14 May 2021

5 star rating

Thanks for getting the car done so quickly

14 May 2021

5 star rating

Thanks Ron see you next time!

14 May 2021

5 star rating

Would not go anywhere else!

14 May 2021

5 star rating

Thank you so much, great service, and collecting/delivering the car as well!

14 May 2021

5 star rating

Great service!

14 May 2021

5 star rating

Brilliant cant recommend highly enough!

13 May 2021

5 star rating

Thanks Prompt brilliant as always!

13 May 2021

5 star rating

Very good garage! thanks for keeping her going for another year!

12 May 2021

5 star rating

The staff there are very lovely and friendly. They are very helpful and welcoming every time I go. They were efficient and time consuming. They are a lovely garage to go to. I was recommended by my dad and now I recommend other family members and friends.

12 May 2021

5 star rating

Thanks for collecting the car Rob! see you next time!

12 May 2021

5 star rating

Thanks Prompt Autos, great job, see you next time

11 May 2021

5 star rating

Brilliant garage, Many thanks

11 May 2021

5 star rating

If your car has a have a problem and no others can be trusted to help, maybe you can hire PROMPT AUTOS!!……… brilliant garage!!

11 May 2021

5 star rating

Very good, helpful garage, nothing is too much trouble, glad to have found them!

11 May 2021

5 star rating

Brilliant garage, great team, great service, highly recommended!!

11 May 2021

5 star rating

Brilliant garage, honest, trustworthy, wouldn't go anywhere else

11 May 2021

5 star rating

Cheers Prompt Autos, see you again!

10 May 2021

5 star rating

Fair and helpful advice with repair not economical for age and value of vehicle.

10 May 2021

5 star rating

Very happy with Prompt autos, highly recommended

10 May 2021

5 star rating

Thanks Prompt Autos, see you next time!

10 May 2021

5 star rating

Thanks Rob see you next time!

10 May 2021

5 star rating

Great job, many thanks

07 May 2021

5 star rating

Thank you Prompt Autos, see you next time

07 May 2021

5 star rating

Thanks Prompt Autos see you next time

07 May 2021

5 star rating

Many thanks Prompt Autos

07 May 2021

5 star rating

Excellent work

07 May 2021

5 star rating

Thanks Prompt Autos great as always

06 May 2021

5 star rating

Brilliant! many thanks Prompt Autos!

06 May 2021

5 star rating

Friendly, good garage, would highly recommend!*****

06 May 2021

5 star rating

Excellent service! thanks for collecting/delivering the van

05 May 2021

5 star rating

Excellent, quick to repair

30 Apr 2021

5 star rating

Excellent communication and customer service

23 Apr 2021

5 star rating

Wonderful service and very friendly and helpful employees. our car was repaired quickly and when we sti had problems with it they were happy to take it back to make adjustments. absolutely would recommend this garage highly!

23 Apr 2021

5 star rating

I would recommend them to any one so help full and they bend over backwards to help . they even pick up and return my car and van. no charge. amazing.

09 Apr 2021

5 star rating

Been using prompt autos for over 10 year. first class service every time but what stands out above all other garages we have used in the past is their complete honest and transparent approach - we couldn't rate them high enough,

09 Apr 2021

5 star rating

Brilliant service, the lads are so lovely and always remember me and my car!

09 Apr 2021

5 star rating

Super loyal and very reliable