Prompt Autos Ltd
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Make a booking
Approved Garages is a local garage finder and will send the data you input below to the garage of your choice. The garage will use the data to call or email you, to book your vehicle at their garage shortly.
Services
Opening Times
| Mon | 08:30 - 17:30 |
| Tues | 08:30 - 17:30 |
| Wed | 08:30 - 17:30 |
| Thur | 08:30 - 17:30 |
| Fri | 08:30 - 17:30 |
| Sat | Closed |
| Sun | Closed |
About Us...
You have just found a garage in Newbury that you can trust and that is eager to be of service to you.
Established almost 20 years ago, we have successfully developed, achieving an enviable reputation for engineering excellence, service quality, reliability, flexibility and value for money. Prompt Autos is a long-standing and respected member of the regulatory motor industry lead body, The Retail Motor Industry Federation (RMIF).
We carry out a wide variety of services including Service & Repairs, MOT testing and preparation, Engine management, rebuilds & replacements, Manual & automatic gear box & transmission repairs and replacements
and Bodywork, Crash repairs and welding and Auto electrical fault finding and repairs.
Today Prompt Autos is the independent auto engineering services provider of choice to West Berkshire's motor fleet owners and discerning private motorists. Please call us today to see what we can do for you.
03 Dec 2021
Staff were very helpful throughout the booking in process and whilst the car was in the garage. Updates were provided throughout and the garage did as was asked.
03 Dec 2021
Carried out MOT on the car. Booking was easy and work was carried out in the time stated.
03 Dec 2021
As always Promt Auto offer a excellent service. Ron is courteous and friendly and keeps you up to date as to the repairs required and the cost.
03 Dec 2021
Easy to book and work carried out in the time stated.
03 Dec 2021
Very friendly and efficient garage
03 Dec 2021
Prompt is always very responsive and always lets me know what's happening with my cars. Amongst the regular things Prompt does, it's the little things they do which separate them from other garages e.g. Washing the car and replacing missing wheel bolts.
03 Dec 2021
Excellent service very helpfull and polite. Thoroughly reccomend
03 Dec 2021
The guys at prompt are really helpful, they always explain what needs to be done and they are always available to offer advice
03 Dec 2021
Really friendly service from the team at Prompt Autos. Our family is now using them for 3 different cars in preference to the main dealers, and we've never been disappointed. Good value, honest, quick and convenient. What more could you ask???
03 Dec 2021
My family all take their cars to prompt, staff are very friendly & helpful and the service is great.
Opening Times
| Mon | 08:30 - 17:30 |
| Tues | 08:30 - 17:30 |
| Wed | 08:30 - 17:30 |
| Thur | 08:30 - 17:30 |
| Fri | 08:30 - 17:30 |
| Sat | Closed |
| Sun | Closed |
Services
About Us...
You have just found a garage in Newbury that you can trust and that is eager to be of service to you.
Established almost 20 years ago, we have successfully developed, achieving an enviable reputation for engineering excellence, service quality, reliability, flexibility and value for money. Prompt Autos is a long-standing and respected member of the regulatory motor industry lead body, The Retail Motor Industry Federation (RMIF). We carry out a wide variety of services including Service & Repairs, MOT testing and preparation, Engine management, rebuilds & replacements, Manual & automatic gear bo...
Latest customer reviews
03 Dec 2021
Always extremely flexible in terms of dates and times. Efficient, helpful and very polite. Really good service and I recommend them to others.
03 Dec 2021
Staff were very helpful throughout the booking in process and whilst the car was in the garage. Updates were provided throughout and the garage did as was asked.
03 Dec 2021
Carried out MOT on the car. Booking was easy and work was carried out in the time stated.
03 Dec 2021
As always Promt Auto offer a excellent service. Ron is courteous and friendly and keeps you up to date as to the repairs required and the cost.
03 Dec 2021
Easy to book and work carried out in the time stated.
03 Dec 2021
Very friendly and efficient garage
03 Dec 2021
Prompt is always very responsive and always lets me know what's happening with my cars. Amongst the regular things Prompt does, it's the little things they do which separate them from other garages e.g. Washing the car and replacing missing wheel bolts.
03 Dec 2021
Excellent service very helpfull and polite. Thoroughly reccomend
03 Dec 2021
The guys at prompt are really helpful, they always explain what needs to be done and they are always available to offer advice
03 Dec 2021
Really friendly service from the team at Prompt Autos. Our family is now using them for 3 different cars in preference to the main dealers, and we've never been disappointed. Good value, honest, quick and convenient. What more could you ask???
03 Dec 2021
My family all take their cars to prompt, staff are very friendly & helpful and the service is great.
03 Dec 2021
Good communication about what work was needed, flexible when my husband mixed up which day the car was booked in for a service and MOT
03 Dec 2021
Excellent friendly service. Considerably cheaper than Ford dealer. Would definitely recommend.
03 Dec 2021
They are very knowledgeable of the Volvo vehicles and charge reasonable prices for their service. I recommend Prompt Autos.
03 Dec 2021
Excellent customer service
29 Nov 2021
Always helpful, knowledgeable , and able to get the work done on time competitively.
29 Nov 2021
Guaranteed excellent customer service. Trustworthy and prepared to go above and beyond to help. Would highly recommend. Now used by multiple colleagues who have changed to Prompt from their previous garages following the service I have received and now they too recommend them to other people.
29 Nov 2021
Fantastic work as always.
29 Nov 2021
Very professional
29 Nov 2021
Fantastic service, brilliant communication Ron is a really friendly guy and went above and beyond to help highly recommended excellent job all work completed as requested
29 Nov 2021
Excellent service and customer care. They go above and beyond and even cleaned my very muddy car and mended my key.
29 Nov 2021
Carried out the work to a great standard, very communicative and decent prices.
29 Nov 2021
The best garage in Newbury.
29 Nov 2021
Trustworthy, professional and polite. Great service!
29 Nov 2021
Rob and Ron are the best. I have been going to Prompt for years for MOT and repairs, as they are always nice and there is a good friendly atmosphere at the garage. I have just left them a box of biscuits, as I always do around Christmas time, to say thank you for all their help.
29 Nov 2021
Excellent service and mot and great polite honest customer service
29 Nov 2021
Very helpful, good advice and they always explain clearly what the problem is or what needs to be done.
29 Nov 2021
Service and repairs completed in good time
29 Nov 2021
Great service, staff are always helpful and polite.
29 Nov 2021
Very professional, nothing is too much trouble. Always willing to help
27 Nov 2021
Always very helpful and knowledgeable. Friendly staff that go out of their way to help. They are flexible and communicate well about pick ups and drops offs.
27 Nov 2021
27 Nov 2021
Always very helpful and knowledgeable. Friendly staff that go out of their way to help. They are flexible and communicate well about pick ups and drops offs.
19 Nov 2021
Brilliant garage....highly recommended!
19 Nov 2021
Excellent service... Would not go anywhere else!
19 Nov 2021
Always great service and advice
12 Nov 2021
Good service as always and able to complete within a time window for convenience
12 Nov 2021
I have received excellent service over many years.
12 Nov 2021
Front desk staff is super gentil and friendly, explains all we need to know about the repair.
12 Nov 2021
The lads at prompt are always welcoming, hard & efficient workers. They'll often have the car in the garage within 24hours! Couldn't ever fault them!
12 Nov 2021
Very good customer service.
12 Nov 2021
Great service, polite, responsive and knowledgeable. Also very accommodating.
12 Nov 2021
Great all round communication and customer service
12 Nov 2021
Best Garage in Newbury which caters for all your vehicle requirements. It does what you want without fuss or high cost.
12 Nov 2021
Great garage quick friendly staff. Informative.
12 Nov 2021
5 Star service as always from the guys at Prompt Auto's! Highly recommend!
12 Nov 2021
As always, Ron, Rob and team did an excellent job. Would highly recommend
12 Nov 2021
Always very friendly and efficient good service.
12 Nov 2021
I can highly recommend Prompt Autos who have just repaired my Volvo. The standard of work was outstanding and they really went the extra mile with both the repair and level of customer service. I will use them in the future rather than my main dealer. Thank you.
12 Nov 2021
Good service
10 Nov 2021
Brilliant garage & lovely staff. Needed an MOT quickly and they got me in the next day. Carried out the work with in the timescale they stated - cannot fault them and would highly recommend to anyone!
10 Nov 2021
Great customer service, very happy.
10 Nov 2021
A good efficient service and very friendly helpful staff.
10 Nov 2021
I have used Prompt Autos for over ten years, great service and advice and good value.
10 Nov 2021
Prompt reliable service, always competitive prices and will to help and advise.......
10 Nov 2021
Easy booking process. Given an estimate and notified when additional work (brake pads and discs) needed once the service started. Work carried out to a great standard and excellent courtesy car. Would recommend!
29 Oct 2021
Excellent and polite service - extremely courteous and informative. Prompt by name and Prompt by nature.
29 Oct 2021
Really reliable garage that I have used a few times now. Great at explaining what work needs to be done, very flexible appointments, always seem to want to help me out. Appear to be good, genuine people!
29 Oct 2021
Excellent service as always. Quick and efficient and stayed in contact throughout
29 Oct 2021
We have going to Prompt for many years. Ron and the team are always very professional and courteous. Very highly recommended.
29 Oct 2021
Great service as usual. Ron and the team will only do the work that is needed, repair or replace.
29 Oct 2021
We had a last minute panic needing an MOT for our Motorhome. Ron arranged this at very short notice. Excellent.
29 Oct 2021
Kept me in touch with progress and possible issues
29 Oct 2021
Prompt Autos were recommended to me by a Bodyshop locally and this is my 2nd visit. Their customer service is first class. They have done a great repair job as well as MOT. Very quick and super helpful.
29 Oct 2021
Very satisfied with my service and mot very polite and helpful
29 Oct 2021
I've been using Prompt Autos for over 20 years their service is very professional always go the extra mile to help you I always recommend them to friends and family
22 Oct 2021
First class service as usual.
22 Oct 2021
Prompt Autos always go above and beyond to help me and my family with any car issues we may face! We have used them for years and wouldn't use anyone else. You can always count on Prompt Autos!
22 Oct 2021
Full service and MOT. Great pricing. Very communicative. No issues and fast service
22 Oct 2021
Great service as always.
22 Oct 2021
Quality of service and knowledge leaves the competition way behind
22 Oct 2021
Mot was carried out quickly, efficiently and to an excellent standard. Very pleased with the service and will definitely revisit this garage
22 Oct 2021
Great personal service, very thorough work and good prices
15 Oct 2021
Great service, very helpful.
15 Oct 2021
Excellent service and with friendly staff I'm always really pleased with the service we get.
15 Oct 2021
Really good service, really nice people
15 Oct 2021
Professional and friendly as always, have been coming here for years and would not change. Always fairly priced on both parts and labour, would highly recommend for all your car needs.
15 Oct 2021
An excellent garage. Very efficient and reasonably priced
15 Oct 2021
Excellent service with lovely friendly staff
13 Oct 2021
Great garage, will be back soon
13 Oct 2021
Brilliant... very good service
13 Oct 2021
Excellent service as always. would highly recommend to my friends and family.
13 Oct 2021
Friendly and efficient service from prompt autos!
13 Oct 2021
Very good service recieved, fast efficient repair and friendly staff would highly recommend this garage for all your needs 10/10.
13 Oct 2021
Very good value, many thanks see you next time!
13 Oct 2021
great garage! many thanks
13 Oct 2021
Good history of friendly support
13 Oct 2021
Good mot and new battery. no issues.
13 Oct 2021
Good service including a courtesy car
13 Oct 2021
Very friendly and professional garage, all work carried out to a high standard, and the prices are reasonable as well. i would highly recommend prompt autos.
13 Oct 2021
Great service, would not go anywhere else!
13 Oct 2021
Thank you prompt autos, see you next time!
13 Oct 2021
Prompt autos excellent as always, keep you informed and always give an accurate price before they commence work. have used them for over 30 years and my daughter and son in law now use them also. would highly recommend.
13 Oct 2021
Extremely helpful and excellent service as always.
13 Oct 2021
Always helpful and polite and a pleasure to have this garage, which i can trust, available to me for service and mot, here in newbury.
13 Oct 2021
Thank you very much, see you next time
06 Oct 2021
Excellent service from the team at Prompt Autos as always. Would recommend to my friends and family.
28 May 2021
Polite and trustworthy.
28 May 2021
Excellent service. would recommend.
27 May 2021
I would recommend this garage. excellent service and has helped me out of trouble on many occasions.
27 May 2021
Super helpful and friendly.
26 May 2021
I have been using prompt for years and find them to be friendly and competent.
26 May 2021
Very good at reception and work carried out in good time with excellent feedback.
25 May 2021
Very friendly, helpful guys, very highly recommended, i'm always pleased with the work carried out
25 May 2021
We wouldn't go anywhere else apart from promt as they are excellent in their work and customer services, and obviously i also get to enter these competitions with auto care so an added bonus, thank you.
24 May 2021
Provide an excellent service in a warm and professional manner.
21 May 2021
Great garage with friendly staff and reasonable pricing, i highly recommend.
21 May 2021
Great reliable service.
20 May 2021
Honest, reliable garage
20 May 2021
Friendly, professional, helpful, knowledgeable and fairly priced.
19 May 2021
First class customer services
18 May 2021
Excellent Service. Kept informed of work needed and the cost involved. Friendly and professional staff.
17 May 2021
Thank you Prompt Autos, see you next time
17 May 2021
Thank you Prompt Autos
17 May 2021
Brilliant as always, many thanks
14 May 2021
Great Garage!! many thanks to all!
14 May 2021
Thanks for getting the car done so quickly
14 May 2021
Thanks Ron see you next time!
14 May 2021
Would not go anywhere else!
14 May 2021
Thank you so much, great service, and collecting/delivering the car as well!
14 May 2021
Great service!
14 May 2021
Brilliant cant recommend highly enough!
13 May 2021
Thanks Prompt brilliant as always!
13 May 2021
Very good garage! thanks for keeping her going for another year!
12 May 2021
The staff there are very lovely and friendly. They are very helpful and welcoming every time I go. They were efficient and time consuming. They are a lovely garage to go to. I was recommended by my dad and now I recommend other family members and friends.
12 May 2021
Thanks for collecting the car Rob! see you next time!
12 May 2021
Thanks Prompt Autos, great job, see you next time
11 May 2021
Brilliant garage, Many thanks
11 May 2021
If your car has a have a problem and no others can be trusted to help, maybe you can hire PROMPT AUTOS!!……… brilliant garage!!
11 May 2021
Very good, helpful garage, nothing is too much trouble, glad to have found them!
11 May 2021
Brilliant garage, great team, great service, highly recommended!!
11 May 2021
Brilliant garage, honest, trustworthy, wouldn't go anywhere else
11 May 2021
Cheers Prompt Autos, see you again!
10 May 2021
Fair and helpful advice with repair not economical for age and value of vehicle.
10 May 2021
Very happy with Prompt autos, highly recommended
10 May 2021
Thanks Prompt Autos, see you next time!
10 May 2021
Thanks Rob see you next time!
10 May 2021
Great job, many thanks
07 May 2021
Thank you Prompt Autos, see you next time
07 May 2021
Thanks Prompt Autos see you next time
07 May 2021
Many thanks Prompt Autos
07 May 2021
Excellent work
07 May 2021
Thanks Prompt Autos great as always
06 May 2021
Brilliant! many thanks Prompt Autos!
06 May 2021
Friendly, good garage, would highly recommend!*****
06 May 2021
Excellent service! thanks for collecting/delivering the van
05 May 2021
Excellent, quick to repair
30 Apr 2021
Excellent communication and customer service
23 Apr 2021
Wonderful service and very friendly and helpful employees. our car was repaired quickly and when we sti had problems with it they were happy to take it back to make adjustments. absolutely would recommend this garage highly!
23 Apr 2021
I would recommend them to any one so help full and they bend over backwards to help . they even pick up and return my car and van. no charge. amazing.
09 Apr 2021
Been using prompt autos for over 10 year. first class service every time but what stands out above all other garages we have used in the past is their complete honest and transparent approach - we couldn't rate them high enough,
09 Apr 2021
Brilliant service, the lads are so lovely and always remember me and my car!
09 Apr 2021
Super loyal and very reliable
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