Prompt Autos Ltd

Prompt Autos Ltd

5 star rating 170 reviews

Waterside Court, Bone Lane, Newbury, RG14 5SH


01635 37913
01635 37913

Make an enquiry

Making an enquiry is simple! Please leave your details and we will call you back as soon as possible…

Approved Garages is a local garage finder and will send the data you input below to the garage of your choice. The garage will use the data to call or email you, to book your vehicle at their garage shortly.

Make a booking

Approved Garages is a local garage finder and will send the data you input below to the garage of your choice. The garage will use the data to call or email you, to book your vehicle at their garage shortly.

Your full service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights
  • Check adjust Brakes
  • Change Spark Plugs (Petrol)
  • Change the Air Filter
  • Change the Fuel Filter

Your full service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights
  • Check adjust Brakes
  • Change Spark Plugs (Petrol)
  • Change the Air Filter
  • Change the Fuel Filter

Your interim service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights

Your interim service includes the following checks:

  • Change Oil and Oil Filter.
  • Check Coolant Level
  • Check Washer Bottle Water
  • Check Brake Fluid
  • Check Clutch Fluid - if applicable
  • Check Auto Transmission Fluid
  • Check Fan/Alternator Belt tension
  • Check wipers
  • Check operation of Lights

Your MOT includes the following checks:

  • Lighting and Signalling Equipment
  • Steering (including suspension)
  • Brakes
  • Tyres and Road Wheels
  • Seat Belts
  • Body, Structure and General Items
  • Exhaust, Fuel and Emissions
  • Drivers View of the Road

Online bookings must be made with a minimum of 3 days’ notice, however if you require work more urgently please contact the garage as they may have availability.

Time *

Services

  • Car Repairs
  • Car Service
  • MOT
  • Bodywork
  • Air Conditioning
  • Tyres
  • Exhausts
  • Brakes
  • Batteries
  • Electronics
  • Diagnostics
  • Clutches

Opening Times

Mon 08:30 - 17:30
Tues 08:30 - 17:30
Wed 08:30 - 17:30
Thur 08:30 - 17:30
Fri 08:30 - 17:30
Sat Closed
Sun Closed

About Us...

You have just found a garage in Newbury that you can trust and that is eager to be of service to you.

Established almost 20 years ago, we have successfully developed, achieving an enviable reputation for engineering excellence, service quality, reliability, flexibility and value for money. Prompt Autos is a long-standing and respected member of the regulatory motor industry lead body, The Retail Motor Industry Federation (RMIF).

We carry out a wide variety of services including Service & Repairs, MOT testing and preparation, Engine management, rebuilds & replacements, Manual & automatic gear box & transmission repairs and replacements

and Bodywork, Crash repairs and welding and Auto electrical fault finding and repairs.

Today Prompt Autos is the independent auto engineering services provider of choice to West Berkshire's motor fleet owners and discerning private motorists. Please call us today to see what we can do for you.

Opening Times

Mon 08:30 - 17:30
Tues 08:30 - 17:30
Wed 08:30 - 17:30
Thur 08:30 - 17:30
Fri 08:30 - 17:30
Sat Closed
Sun Closed

Services

  • Car Repairs
  • Car Service
  • MOT
  • Bodywork
  • Air Conditioning
  • Tyres
  • Exhausts
  • Brakes
  • Batteries
  • Electronics
  • Diagnostics
  • Clutches

About Us...

You have just found a garage in Newbury that you can trust and that is eager to be of service to you.

Established almost 20 years ago, we have successfully developed, achieving an enviable reputation for engineering excellence, service quality, reliability, flexibility and value for money. Prompt Autos is a long-standing and respected member of the regulatory motor industry lead body, The Retail Motor Industry Federation (RMIF). We carry out a wide variety of services including Service & Repairs, MOT testing and preparation, Engine management, rebuilds & replacements, Manual & automatic gear bo...

Read more

Established almost 20 years ago, we have successfully developed, achieving an enviable reputation for engineering excellence, service quality, reliability, flexibility and value for money. Prompt Autos is a long-standing and respected member of the regulatory motor industry lead body, The Retail Motor Industry Federation (RMIF).

We carry out a wide variety of services including Service & Repairs, MOT testing and preparation, Engine management, rebuilds & replacements, Manual & automatic gear box & transmission repairs and replacements

and Bodywork, Crash repairs and welding and Auto electrical fault finding and repairs.

Today Prompt Autos is the independent auto engineering services provider of choice to West Berkshire's motor fleet owners and discerning private motorists. Please call us today to see what we can do for you.

Review this garage

Latest customer reviews

11 Nov 2019

5 star rating

Super friendly staff and 'prompt' service. You know your car is in good hands.

11 Nov 2019

5 star rating

Really friendly and efficient

11 Nov 2019

5 star rating

i HAVE ALWAYS HAD VERY GOOD SERVICE FROM THIS GARAGE. THEY EXPLAIN EVERYTHING AND DO NOT OVERCHARGE IN FACT DOING LITTLE BITS FOC. CUSTOMER COMES FIRST IN THIS GARAGE. LOVELY PEOPLE.

11 Nov 2019

5 star rating

I cant rate it highly enough, the guys are brilliant, they do a great job, and are always happy to give advice and reassurance when needed. I always highly recommend Prompt Autos and wouldn't go anywhere else

06 Nov 2019

5 star rating

Always very helpful, thoughtful and friendly. Reliable workmanship

06 Nov 2019

5 star rating

Excellent service

06 Nov 2019

5 star rating

Excellent service

06 Nov 2019

4 star rating

Great service and customer care. I have used them for over 10 years.

06 Nov 2019

5 star rating

Brilliant job as always Prompt!

06 Nov 2019

5 star rating

Friendly, personal service. Efficient and reliable.

06 Nov 2019

5 star rating

Thank you Prompt Autos see you next time

06 Nov 2019

5 star rating

Prompt Autos are fantastic! They collect and deliver my car, call to discuss any work before carrying out any work. Also, they clean my car!!

06 Nov 2019

5 star rating

Great Service

06 Nov 2019

5 star rating

Great Service

06 Nov 2019

5 star rating

Always excellent. Have recommended to multiple others who now use them too.

06 Nov 2019

5 star rating

Brilliant job! Many thanks

06 Nov 2019

5 star rating

Thank you Prompt Autos!

06 Nov 2019

5 star rating

Great job, thanks Prompt!

06 Nov 2019

5 star rating

Many thanks Prompt Autos

06 Nov 2019

5 star rating

Always very helpful and available

06 Nov 2019

5 star rating

Thanks Ron, great service as always, and thanks for collecting/delivering the car, good job!

06 Nov 2019

5 star rating

Prompt Autos is a wonderful garage i wouldnt go anywhere else

06 Nov 2019

5 star rating

Thank you Prompt Autos!

06 Nov 2019

5 star rating

Brilliant service, see you next time!

06 Nov 2019

5 star rating

Many thanks Prompt Autos

06 Nov 2019

5 star rating

Thanks guys see you next time!

06 Nov 2019

5 star rating

Brilliant! many thanks!

06 Nov 2019

5 star rating

Many thanks Prompt Autos

31 Oct 2019

5 star rating

Have been having my cars serviced by Prompt Auto for several years. Always great service with helpful staff. Highly recommend them.

25 Oct 2019

5 star rating

Friendly staff. They take the time to explain things to you and certainly seem to keep the customer’s interest in mind when undertaking repair works. Big thumbs up.

25 Oct 2019

5 star rating

Thank you Prompt Autos see you again

25 Oct 2019

5 star rating

Many thanks Prompt Autos

21 Oct 2019

5 star rating

they are always very helping and aim to please. Even checked my car for free to see what is wrong. very friendly and always eager to be of assistance.

10 Oct 2019

5 star rating

Been a customer with 6 different vehicles for a number of years. Never been let down either by quality of work or prices/time taken. Very highly recommended!

08 Oct 2019

5 star rating

:)) great

04 Oct 2019

5 star rating

Always there for us friendly bunch of lads

20 Jul 2019

5 star rating

Professional,efficient and always courteous and informative. They're always patient given my ignorance of everything to do with cars.

20 Jul 2019

5 star rating

Good service and happy to recommend them

20 Jul 2019

5 star rating

Friendly staff. Trustable honest garage.

20 Jul 2019

5 star rating

Very professional company and very helpful

20 Jul 2019

5 star rating

Polite, friendly, personal, professional and trustworthy. These guys are the real deal and I completely trust them with their advice and my vehicle. Highly recommended. Thank you!

20 Jul 2019

5 star rating

Always so helpful, can’t fault them.

20 Jul 2019

5 star rating

EXCELLENT GARAGE!!! Simply, the best! Honest, polite, efficient and effective !!! Thank you!!!

20 Jul 2019

5 star rating

Always a friendly, professional service. Honest and helpful.

20 Jul 2019

5 star rating

The work was done to an excellent standard. The person that I dealt with was friendly and very helpful.

20 Jul 2019

5 star rating

Great customer service, quality work at affordable prices.

20 Jul 2019

5 star rating

Wonderful, thorough service3

22 Jun 2019

5 star rating

Staff and mechanics were very helpful and honest and would definitely recommend too friends and family. I’m pleased with the pick up service of my girlfriends car and courtesy calls they gave me regarding the collection time and parts needed for the car.

21 Jun 2019

5 star rating

very professional company

21 Jun 2019

5 star rating

Prompt and extremely efficient

21 Jun 2019

5 star rating

they are outstanding .

21 Jun 2019

5 star rating

I have complete confidence they will always do exactly what is required and give me excellent advice and service.

20 Jun 2019

5 star rating

Excellent service and right advises. Value for money and supporting staff.

18 Jun 2019

5 star rating

I discovered this garage a year or so ago, and I'll never look elsewhere. The only chap I've dealt with is Ron - he's very friendly, polite, always keeps me updated on progress of repairs, etc. A pleasure to deal with!!!

18 Jun 2019

5 star rating

Thanks Ron see you next time!!

18 Jun 2019

5 star rating

Very good garage!, highly recommended!

17 Jun 2019

5 star rating

Highly recommend

14 Jun 2019

5 star rating

Have been using them for 10 years - can't fault the service or the people

13 Jun 2019

5 star rating

Thank you Prompt Autos!

13 Jun 2019

5 star rating

Many thanks Prompt Autos!

12 Jun 2019

5 star rating

Excellent garage I wouldn’t go anywhere else.

12 Jun 2019

5 star rating

Excellent garage I wouldn’t go anywhere else.

12 Jun 2019

5 star rating

I have been going to this garage for a while now, they are always helpful and great to talk to. Always great service.

11 Jun 2019

5 star rating

All was very helpful

11 Jun 2019

4 star rating

Always first rate service

10 Jun 2019

5 star rating

Always good service and not expensive

10 Jun 2019

5 star rating

Great service, many thanks

09 Jun 2019

5 star rating

Excellent friendly service

07 Jun 2019

5 star rating

Thanks Prompt Autos

07 Jun 2019

5 star rating

Great service as always!

06 Jun 2019

5 star rating

Prompt Autos are a very good garage, very reasonable prices, and customer service that is second to none!

06 Jun 2019

5 star rating

Many thanks Prompt Autos!

06 Jun 2019

5 star rating

thanks Prompt Autos!

06 Jun 2019

5 star rating

Thanks Prompt Autos!

05 Jun 2019

5 star rating

Always very helpful.

05 Jun 2019

5 star rating

Always call before carrying out any work, don't recommend unnecessary work and give good advice

04 Jun 2019

5 star rating

Many thanks Prompt Autos

04 Jun 2019

5 star rating

Many thanks Prompt Autos

03 Jun 2019

5 star rating

Totally trustworthy. Would happily recommend Prompt Autos.

30 May 2019

5 star rating

Many thanks Prompt Autos

29 May 2019

5 star rating

Always very courteous and a great service.

29 May 2019

5 star rating

Thanks Prompt Autos

29 May 2019

5 star rating

Brilliant! many thanks!

28 May 2019

5 star rating

I came across Prompt Autos by chance a couple of years back when searching through reviews of garages in Newbury, and all comments for this garage were positive. I can see why it has such a good reputation as the work is first class, they're very efficient at communicating progress of work and very friendly too. Any time I've taken my car in for whatever reason, the work or service is always completed at a time previously stated. I really can't recommend Prompt Autos highly enough, and will continue to put work through the garage for as long as they're around ... which is hopefully a very long time. I only know Ron by name, he's a very decent chap, and extremely friendly making this garage a pleasure to do business with. Thank you!

28 May 2019

5 star rating

The best garage!! highly recommended if you want a job done properly!!

28 May 2019

5 star rating

Brilliant! many thanks Prompt!

28 May 2019

5 star rating

Friendly and trustworthy

28 May 2019

5 star rating

Great job, many thanks

28 May 2019

5 star rating

Thank you Prompt, see you next time!

28 May 2019

5 star rating

Thanks Prompt Autos!

24 May 2019

5 star rating

Many thanks, brilliant as always

24 May 2019

5 star rating

Would not go anywhere else!

24 May 2019

5 star rating

Great job, many thanks

24 May 2019

5 star rating

Many thanks Prompt Autos!

24 May 2019

5 star rating

Prompt by name, prompt by service! Kind and helpful and not overpriced.

23 May 2019

5 star rating

Thank you Prompt Autos!

23 May 2019

5 star rating

Many thanks Prompt Autos

23 May 2019

5 star rating

Brilliant first impressions, will be back next time!

23 May 2019

5 star rating

Cheers Prompt Autos!

23 May 2019

5 star rating

Always very helpful and good value for money.

23 May 2019

5 star rating

Many thanks Rob, see you next time!

23 May 2019

5 star rating

I've used these guys for years. Completely trustworthy and can't do enough for you.

22 May 2019

5 star rating

Many thanks Prompt Autos

22 May 2019

5 star rating

Many thanks Prompt Autos, brilliant as always!

22 May 2019

5 star rating

Thanks guys lovely job!

22 May 2019

5 star rating

Many Thanks Prompt Autos!

22 May 2019

5 star rating

Brilliant as always many thanks!!

22 May 2019

5 star rating

Very courteous. Fair prices.

22 May 2019

5 star rating

Very Good! many thanks

22 May 2019

5 star rating

Rob, Ron and the guys are great. Very polite, do their best to sort with a courtesy car so we can carry on working. Great service. Trust them completely.

22 May 2019

5 star rating

Fantastic service very fair price and fitted me within 24 hours, cannot beat that !! Only thing they could have done better was to wash the car.!!

21 May 2019

5 star rating

Have used Prompt Autos for many years and I recommend them without hesitation for both regular servicing and repairs. All work is done professionally, on time, and at a competative price.

21 May 2019

5 star rating

Thanks Ron, brilliant as ever

21 May 2019

5 star rating

Great service as always, always a pleasure!

21 May 2019

5 star rating

Great job prompt autos!

21 May 2019

5 star rating

Thanks for getting it in at such short notice! very grateful

21 May 2019

5 star rating

Many thanks Prompt Autos!

21 May 2019

5 star rating

Many thanks Prompt Autos

21 May 2019

5 star rating

Brilliant, Prompt service highly recommended!

21 May 2019

5 star rating

Brilliant! many thanks, see you next year!

21 May 2019

5 star rating

Great service, would not go anywhere else!

21 May 2019

5 star rating

Many thanks Prompt Autos

21 May 2019

5 star rating

Many thanks Prompt Autos

20 May 2019

5 star rating

Excellent service, prompt and courteous staff - always go that extra mile to provide a good service - Would not go anywhere else

20 May 2019

5 star rating

Very good garage, many thanks

18 May 2019

5 star rating

Very efficient, and always go out of their way to book my car in at a time convenient to me. Really friendly and courteous service.

17 May 2019

5 star rating

Thanks Prompt, the courtesy car very much appreciated! see you next time!

16 May 2019

5 star rating

Friendly,professional and fair priced service. We wouldnt go anywhere else.

16 May 2019

5 star rating

Excellent, many thanks

16 May 2019

5 star rating

Great service many thanks!

15 May 2019

5 star rating

Fantastic honest service. I have used Prompt Autos several times now and I would highly recommend them to anyone.

15 May 2019

5 star rating

Many thanks Prompt Autos

15 May 2019

5 star rating

Many thanks Prompt Autos

14 May 2019

5 star rating

I keep returning to this garage and I wouldn't go anywhere else now. The service you receive is excellent and they are so helpful I always feel confident of the high standard of work done on my car. Thank you!

14 May 2019

5 star rating

friendly staff. excellent service

10 May 2019

5 star rating

Many thanks Prompt Autos

10 May 2019

5 star rating

Many thanks Prompt Autos

10 May 2019

5 star rating

Brilliant! many thanks

09 May 2019

5 star rating

Thanks Rob and team really appreciated

08 May 2019

5 star rating

Brilliant garage, many thanks Rob & team

08 May 2019

5 star rating

Excellent Service, helpful staff, I would definitely recommend them

08 May 2019

5 star rating

Thank you Prompt Autos

08 May 2019

5 star rating

Thanks for collecting/delivering the car great service as always!!

08 May 2019

5 star rating

Great service great garage!!

07 May 2019

5 star rating

Used this garage for many years, always been brilliant!

07 May 2019

5 star rating

Lovely Garage very helpful, many thanks

07 May 2019

5 star rating

Great garage!

07 May 2019

5 star rating

Thank you Prompt Autos!

07 May 2019

5 star rating

Good work at a reasonable price and never had any issues with the work done. Courtesy car readily available and great staff who know what they are talking about.

07 May 2019

5 star rating

Great garage wouldn't go anywhere else

07 May 2019

5 star rating

Thanks to all the team at Prompt Autos, see you next time!

07 May 2019

5 star rating

Excellent staff. Very helpful.

03 May 2019

5 star rating

Thanks Prompt see you next time!

03 May 2019

5 star rating

Thank you Prompt Autos brilliant service as always, and thank you for delivering the car back, see you again.

03 May 2019

5 star rating

Very good garage, repaired my vehicle in good time and at a good price

03 May 2019

5 star rating

Thanks guys great as always!

03 May 2019

5 star rating

Thanks Rob brilliant as always!!

02 May 2019

5 star rating

Cheers Rob & Team great job

02 May 2019

5 star rating

Very good service, pleasure to take my car too!

02 May 2019

5 star rating

Lovely garage, female friendly!

02 May 2019

5 star rating

Great service, Great garage!

02 May 2019

5 star rating

Very good garage!!

02 May 2019

5 star rating

Excellent garage!!

02 May 2019

5 star rating

High recommended!

02 May 2019

5 star rating

Great Garage! would not use anywhere else!

02 May 2019

5 star rating

Many thanks to Rob and team Brilliant!!

02 May 2019

5 star rating

Thanks Rob!

02 May 2019

5 star rating

Wonderful service, great staff

02 May 2019

5 star rating

Brilliant as always!

02 May 2019

5 star rating

Ron and Rob and the team at Prompt Autos are excellent! Honest and trusted experts; we were referred to them years ago and are sticking with them.

21 Jul 2017

5 star rating