01 Jul 2022

I like using them as they are a good garage and are close to work

20 Jun 2022

Excellent service.

20 Jun 2022

Always good service

09 Jun 2022

Efficient, friendly, professional.

09 Jun 2022

Have been using this garage for years and they're still brilliant. Thank you for your great work as always.

09 Jun 2022

As always polite, friendly, reliable service and work that I trust.

26 May 2022

Good service.

26 May 2022

As always the staff were helpful and efficient. They kept me informed about the service and mot and returned the car in a good clean condition. I have used prompt autos for many years and will be more than happy to continue to do so.

26 May 2022

Great service, great guys, def recommend them for all car work.

26 May 2022

Good service.

26 May 2022

Great service, great guys, def recommend them for all car work.

12 May 2022

Good fast service

12 May 2022

Always helpful

03 Dec 2021

Always extremely flexible in terms of dates and times. Efficient, helpful and very polite. Really good service and I recommend them to others.

03 Dec 2021

Staff were very helpful throughout the booking in process and whilst the car was in the garage. Updates were provided throughout and the garage did as was asked.

03 Dec 2021

Carried out MOT on the car. Booking was easy and work was carried out in the time stated.

03 Dec 2021

As always Promt Auto offer a excellent service. Ron is courteous and friendly and keeps you up to date as to the repairs required and the cost.

03 Dec 2021

Easy to book and work carried out in the time stated.

03 Dec 2021

Very friendly and efficient garage

03 Dec 2021

Prompt is always very responsive and always lets me know what's happening with my cars. Amongst the regular things Prompt does, it's the little things they do which separate them from other garages e.g. Washing the car and replacing missing wheel bolts.

03 Dec 2021

Excellent service very helpfull and polite. Thoroughly reccomend

03 Dec 2021

The guys at prompt are really helpful, they always explain what needs to be done and they are always available to offer advice

03 Dec 2021

Really friendly service from the team at Prompt Autos. Our family is now using them for 3 different cars in preference to the main dealers, and we've never been disappointed. Good value, honest, quick and convenient. What more could you ask???

03 Dec 2021

My family all take their cars to prompt, staff are very friendly & helpful and the service is great.

03 Dec 2021

Good communication about what work was needed, flexible when my husband mixed up which day the car was booked in for a service and MOT

03 Dec 2021

Excellent friendly service. Considerably cheaper than Ford dealer. Would definitely recommend.

03 Dec 2021

They are very knowledgeable of the Volvo vehicles and charge reasonable prices for their service. I recommend Prompt Autos.

03 Dec 2021

Excellent customer service

29 Nov 2021

Always helpful, knowledgeable , and able to get the work done on time competitively.

29 Nov 2021

Guaranteed excellent customer service. Trustworthy and prepared to go above and beyond to help. Would highly recommend. Now used by multiple colleagues who have changed to Prompt from their previous garages following the service I have received and now they too recommend them to other people.

29 Nov 2021

Fantastic work as always.

29 Nov 2021

Very professional

29 Nov 2021

Fantastic service, brilliant communication Ron is a really friendly guy and went above and beyond to help highly recommended excellent job all work completed as requested

29 Nov 2021

Excellent service and customer care. They go above and beyond and even cleaned my very muddy car and mended my key.

29 Nov 2021

Carried out the work to a great standard, very communicative and decent prices.

29 Nov 2021

The best garage in Newbury.

29 Nov 2021

Trustworthy, professional and polite. Great service!

29 Nov 2021

Rob and Ron are the best. I have been going to Prompt for years for MOT and repairs, as they are always nice and there is a good friendly atmosphere at the garage. I have just left them a box of biscuits, as I always do around Christmas time, to say thank you for all their help.

29 Nov 2021

Excellent service and mot and great polite honest customer service

29 Nov 2021

Very helpful, good advice and they always explain clearly what the problem is or what needs to be done.

29 Nov 2021

Service and repairs completed in good time

29 Nov 2021

Great service, staff are always helpful and polite.

29 Nov 2021

Very professional, nothing is too much trouble. Always willing to help

27 Nov 2021

Always very helpful and knowledgeable. Friendly staff that go out of their way to help. They are flexible and communicate well about pick ups and drops offs.

27 Nov 2021

Always very helpful and knowledgeable. Friendly staff that go out of their way to help. They are flexible and communicate well about pick ups and drops offs.

19 Nov 2021

Brilliant garage....highly recommended!

19 Nov 2021

Excellent service... Would not go anywhere else!

19 Nov 2021

Always great service and advice

12 Nov 2021

Good service as always and able to complete within a time window for convenience

12 Nov 2021

I have received excellent service over many years.

12 Nov 2021

Front desk staff is super gentil and friendly, explains all we need to know about the repair.

12 Nov 2021

The lads at prompt are always welcoming, hard & efficient workers. They'll often have the car in the garage within 24hours! Couldn't ever fault them!

12 Nov 2021

Very good customer service.

12 Nov 2021

Great service, polite, responsive and knowledgeable. Also very accommodating.

12 Nov 2021

Great all round communication and customer service

12 Nov 2021

Best Garage in Newbury which caters for all your vehicle requirements. It does what you want without fuss or high cost.

12 Nov 2021

Great garage quick friendly staff. Informative.

12 Nov 2021

5 Star service as always from the guys at Prompt Auto's! Highly recommend!

12 Nov 2021

As always, Ron, Rob and team did an excellent job. Would highly recommend

12 Nov 2021

Always very friendly and efficient good service.

12 Nov 2021

I can highly recommend Prompt Autos who have just repaired my Volvo. The standard of work was outstanding and they really went the extra mile with both the repair and level of customer service. I will use them in the future rather than my main dealer. Thank you.

12 Nov 2021

Good service

10 Nov 2021

Brilliant garage & lovely staff. Needed an MOT quickly and they got me in the next day. Carried out the work with in the timescale they stated - cannot fault them and would highly recommend to anyone!

10 Nov 2021

Great customer service, very happy.

10 Nov 2021

A good efficient service and very friendly helpful staff.

10 Nov 2021

I have used Prompt Autos for over ten years, great service and advice and good value.

10 Nov 2021

Prompt reliable service, always competitive prices and will to help and advise.......

10 Nov 2021

Easy booking process. Given an estimate and notified when additional work (brake pads and discs) needed once the service started. Work carried out to a great standard and excellent courtesy car. Would recommend!

29 Oct 2021

Excellent and polite service - extremely courteous and informative. Prompt by name and Prompt by nature.

29 Oct 2021

Really reliable garage that I have used a few times now. Great at explaining what work needs to be done, very flexible appointments, always seem to want to help me out. Appear to be good, genuine people!

29 Oct 2021

Excellent service as always. Quick and efficient and stayed in contact throughout

29 Oct 2021

We have going to Prompt for many years. Ron and the team are always very professional and courteous. Very highly recommended.

29 Oct 2021

Great service as usual. Ron and the team will only do the work that is needed, repair or replace.

29 Oct 2021

We had a last minute panic needing an MOT for our Motorhome. Ron arranged this at very short notice. Excellent.

29 Oct 2021

Kept me in touch with progress and possible issues

29 Oct 2021

Prompt Autos were recommended to me by a Bodyshop locally and this is my 2nd visit. Their customer service is first class. They have done a great repair job as well as MOT. Very quick and super helpful.

29 Oct 2021

Very satisfied with my service and mot very polite and helpful

29 Oct 2021

I've been using Prompt Autos for over 20 years their service is very professional always go the extra mile to help you I always recommend them to friends and family

22 Oct 2021

First class service as usual.

22 Oct 2021

Prompt Autos always go above and beyond to help me and my family with any car issues we may face! We have used them for years and wouldn't use anyone else. You can always count on Prompt Autos!

22 Oct 2021

Full service and MOT. Great pricing. Very communicative. No issues and fast service

22 Oct 2021

Great service as always.

22 Oct 2021

Quality of service and knowledge leaves the competition way behind

22 Oct 2021

Mot was carried out quickly, efficiently and to an excellent standard. Very pleased with the service and will definitely revisit this garage

22 Oct 2021

Great personal service, very thorough work and good prices

15 Oct 2021

Great service, very helpful.

15 Oct 2021

Excellent service and with friendly staff I'm always really pleased with the service we get.

15 Oct 2021

Really good service, really nice people

15 Oct 2021

Professional and friendly as always, have been coming here for years and would not change. Always fairly priced on both parts and labour, would highly recommend for all your car needs.

15 Oct 2021

An excellent garage. Very efficient and reasonably priced

15 Oct 2021

Excellent service with lovely friendly staff

13 Oct 2021

Great garage, will be back soon

13 Oct 2021

Brilliant... very good service

13 Oct 2021

Excellent service as always. would highly recommend to my friends and family.

13 Oct 2021

Friendly and efficient service from prompt autos!

13 Oct 2021

Very good service recieved, fast efficient repair and friendly staff would highly recommend this garage for all your needs 10/10.

13 Oct 2021

Very good value, many thanks see you next time!

13 Oct 2021

great garage! many thanks

13 Oct 2021

Good history of friendly support

13 Oct 2021

Good mot and new battery. no issues.

13 Oct 2021

Good service including a courtesy car

13 Oct 2021

Very friendly and professional garage, all work carried out to a high standard, and the prices are reasonable as well. i would highly recommend prompt autos.

13 Oct 2021

Great service, would not go anywhere else!

13 Oct 2021

Thank you prompt autos, see you next time!

13 Oct 2021

Prompt autos excellent as always, keep you informed and always give an accurate price before they commence work. have used them for over 30 years and my daughter and son in law now use them also. would highly recommend.

13 Oct 2021

Extremely helpful and excellent service as always.

13 Oct 2021

Always helpful and polite and a pleasure to have this garage, which i can trust, available to me for service and mot, here in newbury.

13 Oct 2021

Thank you very much, see you next time

06 Oct 2021

Excellent service from the team at Prompt Autos as always. Would recommend to my friends and family.

09 Apr 2021

Been using prompt autos for over 10 year. first class service every time but what stands out above all other garages we have used in the past is their complete honest and transparent approach - we couldn't rate them high enough,

09 Apr 2021

Brilliant service, the lads are so lovely and always remember me and my car!

09 Apr 2021

Super loyal and very reliable