AutoCare’s AAK Auto Services in Whitstable, Kent scooped the ‘Independent Garage of the Year’ award at the 2018 CAT Awards ceremony held at the Lowry Hotel in Manchester.
Managing Director, Anthony Jhally, spoke to CAT Magazine after winning the award: “We are shocked and over the moon to receive this award. We are confident in our skills and have strived to be the best independent garage in the country.”
AAK Auto Services are no stranger to winning national awards; they were also crowned AutoCare Garage of the Year 2014 at the annual AutoCare Trade Show and Conference, held at the Telford International Centre.
Although the staff at AAK did encourage customers to vote via the CAT website, Anthony believes that the crux of AAK’s success comes down to the amalgamation of talent from their committed team of technicians; he continued, “we have such a plethora of talent here from our guys who aren’t from the dealerships. They have a good understanding of how an independent garage should be run and their experience ranges from five to 15 years. We are all trying to achieve the same goal as AAK Auto Services and embrace it as a business.”
AAK are very proactive when it comes to attending training courses offered to them from the AutoCare network. and since they joined the programme in November 2012, they have attended 24 different courses.
AAK Auto Services are a family run business, founded by Anthony’s parents Tony and Roselyn in 2000. After numerous business expansions they now employ 14 staff and operate six ramps, an MOT bay and an onsite training facility. The addition of the training facility came earlier this year, with the purpose of holding in-house seminars and workshops for staff and other independent garages in the region. AAK are now the nominated training venue for AutoCare in the Kent area, and have already held a few courses there during 2018.
Maria McCullough, Garage Networks Manager said, “This is great news for Anthony and his team, AAK Auto Services are a great garage and have always gone above and beyond to the be the best independent garage in their region. They were AutoCare Garage of the Year in 2014 and to be voted best independent garage in the industry is a fantastic achievement.”